Radisson Hotel Monterrey San Jeronimo

Avenida Insurgentes 4001 Col. Colinas de San J... | Northern Mexico 64630  [SEE MAP]Northern Mexico  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

A gem on the hill

Dec 14th, 2020

A very comfortable stay. Location is excellent, being close to both Monterrey's and San Pedro's main districts. Rooms have an amazing sunrise view towards La Silla. The rooftop terrace is a major highlight. Great for relaxing with a nice view over the city. Only drawback is the restaurant: coffee and meals aren't worth their prices. Better ingredients and larger portions would have made prices fairer. I had to have almost every meal delivered from nearby restaurants. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Horrible

Sep 20th, 2020

Water was brown, dirty rooms and sheets. Break fast área personnel was extremely slow and lost. Ac in the room was noisy overall please dont Stay here. Horrible Stay. I asked for a coffe and it took 22 minutes to be exact. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Room to improve

Feb 28th, 2020

Excelent location, nice rooms, sweet check in, parking available. They definitely need to improve the breakfast, if you charge 11 USD for what you call a "buffet", you need to be sure those options are available between 6-9 am; I came down at 8:15 and found just remains of scramble eggs and fruit the other 2 options were done. definitely you have a bunch of much better options for breakfast outside at a walking distance, don't recommend to eat here. Please upgrade your TV service, no HD channels and very limited options. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great and Safe Stay

Jan 25th, 2020

I stayed from 1/9 to 1/17 it was excellent stay and coordination from hotel service starting from Airport pickup to drop. I love thier free shuttle service. I shared my schedule like a time table and hotel arranged pickup and drop service (with their shuttle service limitations) on time. Kudos to their service on transportation. Food and beverage. I opted for breakfast, I liked their buffet every day end with Chai with milk. Still they can provide more varieties.Chef Aaron is good and helpful. He prepared spicy vegetable rice & Burger, based on my request, which is not in their menu. Which I love to eat.Thanks to Aron and other Service staffs. Nice ambiance and stay in your budget. Front desk Associates are helpful and speaks english, which helped me a lot from the day of my booking. Galleria Mall is with in walkable distance (5 mins). You will get other food options there and nearby restaurants if you want to try authentic Mexico cuisine. Rooftop bar/restaurant with excellent view with swimming pool. You will enjoy your morning and evening with nice breeze and view. They also helped me to get photo copies of my documents free of cost. And two desktops helped me to browse and take printouts. Still you have options to book Uber for your travel and Ubereats to explore food varieties during your stay.I tried few and they delivered to hotel.You will get 2 water bottles and cleaning service everyday. Thanks to entire team at Monterrey San Jeronimo. Thanks "Nahum Robledo", "Julio" for your cooperation and arrangements. Your are a great resource and helpful. Keep up the good work. I will recommend people to stay and explore, good place to visit again. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Motor control engineering

Jan 24th, 2020

Rooms are ok but service not good at all, cannot have a beer unless you buy them in-house, can not to coworkers room unless you have access to the same floor , otherwise you to call them from lobby and get you in bottom line we won’t stay there. Should try court yard Marriott best service ever TRIPADVISOR.COM USER 

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