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at the Radisson Hotel Portland Airport
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Good hotel close to the hotel
Oct 14th, 2020
Liked the 24 hour shuttle service; it is mostly quiet with the exception of the noise in the refrigerator in which the door was closed. There is no safe in the hotel room. They have earplugs to block the noise of the railroad and airplanes. Would stay again IF the departing flight is early. TRIPADVISOR.COM USER
Peaceful setting very close to airport
Oct 7th, 2020
We booked an overnight stay for an early morning flight. We have stayed at the other, close-by Radisson, but we prefer this one. Why? The setting. Out front, there is a gurgling fountain. Out back, there is a small lake with ducks galore. The bar/restaurant has outdoor, covered patio seating that is so peaceful and beautifully landscaped. There is a gravel walking path by the lake, with benches along the path. It's not a long path, but this hotel is in a semi-neighborhood, small business park area, you could easily walk your dog. There is very little traffic. I did hear a bit of airport TRIPADVISOR.COM USER
Great location and customer service
Sep 21st, 2020
Anytime business brings me to Portland, I stay at this Portland Radisson. The location is very convenient to the airport. The shuttle service is always quick and efficient. The front desk check-in process is simple and smooth. I also enjoy the rooms that have a view of the lake with the geese. TRIPADVISOR.COM USER
Sep 17th, 2020
The hotel was very nice. The room was comfortable and very clean. The food at the bar and grill was excellent. The shuttle service was quick and helpful. This was a great experience for us. Recommend for any traveler. Convenient to the airport as well. TRIPADVISOR.COM USER
Sep 15th, 2020
My boyfriend and I decided to visit Portland for the weekend to celebrate his birthday, our anniversary and the birth of our first son. We opted for the Radisson since it seemed like a fair price in a pretty central location. While the location is good and the hotel seemed clean, there were a lot of unnecessary issues along the way. I understand the concerns of COVID, but I don’t understand why a second set of towels for the 2nd guest (which we registered for) must be given in a plastic bag at the front desk. When we checked in, we also were NOT told that they were not offering room service of any kind, this includes changing the bed linens and emptying trash while we were out. (They looked at me like I was crazy when I asked for fresh linens the next morning.) We arrived in the room the first evening and turned on the AC unit in the wall. It read “FO.” We weren’t sure what this meant, but turned it on, left our luggage and went to dinner. Our room was HOT when we got back and realized that the FO was an error. When alerting the front desk their response was, “Well, we’re all sold out but you can open your window.” They offered no other solution. This is during all the fires and the air quality there was the worst in the nation. We opted to sleep hot. The next morning I asked the AC unit get fixed and the gentleman at the counter was much more helpful. He offered us 2 breakfast buffets, but we didn’t use them as we opted to sleep in. (As new parents, sleep is better than food.) The bed linens are nice, but the bed itself is hard as a rock. When we asked the front desk for a good recommendation for a romantic dinner downtown that night, both the ladies behind the desk were less than helpful. The response was “I dunno” and just kept moving along with talking to each other, not so much as a hint. It wasn’t until a girl came from the back who gave us any sort of ideas. We ended up just googling it. I’ve never stayed at a hotel where the front desk employees were so unknowledgeable and unwilling to be helpful - Definitely disappointed. They weren’t innately rude, but definitely bare-minimum kind of service. (Decibels not 3.5 star service.) I’m just overall disappointed, our room had a view of the roof and the satellite dishes, we couldn’t get basic cleaning during our stay and the service (aside from the one helpful gentleman in the morning) was meh. I’m more than understanding that rules change during these uncertain times, but severe lack of communication beforehand of the expectations once we’d arrived. Unfortunately, we won’t be staying again, COVID or not. TRIPADVISOR.COM USER
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