Raffles Istanbul

Zorlu Center | Istanbul 34340  [SEE MAP]Istanbul  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 5

Our 10 years anniversary

Jan 19th, 2020

They are a greatest team ever ,especially "Alize" . my husband stayed in the hotel and am in kuwait, I was planning to surprise him in our 10 years anniversary and just the hotel reception transferred me to talk to Alize , she was very very helpful , even she suggested for me a beautiful ideas and she made everything 💗💗 she made my day.. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Satisfied with the experience

Jan 18th, 2020

I experienced a good stay at raffles İstanbul, the check-in was great, I have been checked-in in the room which was very fast at comfort, rooms are large and clean, the hotel is quite, no noise, the hotel allowed me to check out late which is appreciated, finally check out process was very smooth. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Luxurious all the way

Jan 14th, 2020

If you choose to travel in style, then look no further. We booked a Deluxe Room and were upgraded on arrival to a Premier Corner Suite with a huge balcony with sweeping views over the city, and overlooking the courtyard in the Zorlu Centre. Check-in was quick and easy. We sipped on Turkish Cay whilst the receptionist attended to the check-in. We were met in our room by a lovely box of complimentary macaroons - delish!. The room itself was large, a spacious bathroom, lots of cupboard space, a nice selection of complimentary teas and a Nespresso machine with pods of our choice. The only negative was that the interactive I-Pad in our room never worked and despite reporting it to the butler, it never got fixed. The location was perfect - linked to the Zorlu Centre. The mall itself was lovely - whilst it had lots of big brand stores, it also had the more commonplace stores which was nice. The mall has a range of lovely restaurants as well as a food court for quick take-aways. As for transportation, we used a cab which could be hailed at the hotel or the local tube which can be accessed through the mall. We had breakfast at the hotel every day and it was superb. There was the typical English breakfast but also the Turkish fare which was a real treat. We especially loved the freshly made turkish flat bread stuffed with mince or cheese. The concierge services were top notch and were very helpful in recommending restaurants and helping us explore the city. The spa was also lovely. My husband had the hammam treatment and he absolutely loved it. I used the hair salon at the hotel and trust me when I say I have been to many a hair salon in the world. This had to have been the most efficient salon ever. I had my hair washed and blow waved, and had my nails painted simultaneously and this was all done in 25 minutes. I was literally blown away - no pun intended! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

thanks for everything

Jan 13th, 2020

Best Hotel Best services Best food its making me and my family happy every day of course I'll come again too raffles again and again thank for the general manager and Mr erhan and Ms nazly and all the staff TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellence in all aspects

Jan 12th, 2020

Raffles really exceeded my expectations. Excellence in all aspects. Room size was exceptionally large. Professional and friendly service from all staff; yes I mean all staff. The breakfast was one of the best experience we had. I couldn't find any flow in this hotel. TRIPADVISOR.COM USER 

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