Ramada Plaza Atlanta Downtown Capitol Park

450 Capitol Ave SE | Atlanta, GA 30312-2802  [SEE MAP]Atlanta, GA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 1

Bugs and nothing included as noted

Oct 20th, 2019

There was roaches in my room, no shuttle, smelled like cigarettes, everything broken, 1 elevator, tables in hallway broken, people hanging in hallways, and loud. Cant type anymore wont stay again every!!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

DO NOT BOOK

Oct 20th, 2019

Do NOT stay at this hotel. We had reservations for a king sized room and were checked in and given keys, get to the room and unlock the door and someone was already staying in that room! Go downstairs and tell them and then they tell us they're out of King rooms and we'd have to be given a double queen, on our ANNIVERSARY. Not happy. Then we were given our new room and the door wouldn't open, you had to pull up on the door knob and maneuver it to open. Walk in and the hallway light was burnt, so had to find the one lamp in the room. The carpets in the entire hotel were DISGUSTING. Stains everywhere and looked like they hadn't been cleaned or vacuumed since the place opened. The phone in the room had no directory to reach the concierge, so we had to call the number on Google to request towels be sent to our room. Called twice and went to the front desk twice and still never received the towels. They had 4 elevators and only two were working, and half the time they would go up one floor and then go back down to the lobby and down to the parking garage and then we'd all have to press the buttons for our floors again before it would go up. I 110% do not recommend this place. Absolutely horrible and not worth a single penny of what we spent here. Awful. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Absolute no onnstaying here

Oct 16th, 2019

It was unsightly. And unsanitary.. I wouldn’t recommend anyone to come stay at this facility unless there aren’t alternative options. This place needs to shut down and rehabilitated as soon possible... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

old, tired, busted...move on to a better location. unless you like people sleeping in the lobby of your hotel.

Oct 15th, 2019

arrived only one person working everything: desk, gate and phone. Coffee: no cups, no tray in maker - so no coffee in room, no breakfast buffet server must be a zombie and there was nothing around for breakfast had to go to real hotel downtown for coffee, shower settings: scalding hot or cold shower, there was one room on our floor that was open with clearly housekeeping storing things in that room... kept smelling pot coming from that room when we walked by, the gym was a joke: dirty cups everywhere and some equipment didn't work.....also to top it off when we went down early there were people sleeping on the sofa downstairs. Are you renting out sofas at night??? Basically we didn't feel safe enough with random people hanging out in the parking lot and the security gate seems to open for anyone that pulls up to the gate. no card or code entry. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Rewards level means nothing

Oct 13th, 2019

I am a platinum rewards member with Wyndham rewards. All members are guaranteed a late check out. I was denied. The entire hallway to my room reeked of marijuana. When I brought this up to the hotel they didn't care. The lamp in the room was broken. Coffee maker didn't work. Front desk told me to get free coffee from the breakfast attendant, and then she said no. No iron in the room, no fridge, no microwave. I have contacted Wyndham customer care for a FULL refund of my points due to the illegal activity that was permitted for the whole weekend. TRIPADVISOR.COM USER 

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