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at the Ramada Plaza Resort and Suites Orlando International Drive
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October 2019 visit
Nov 10th, 2020
Biggest problem with this hotel was at check in despite having booked a three week stay we were told they had no booking in our name and the hotel was fully booked, after about an hour of panicking it was finally sorted out our booking was on their system but we hadn't been allocated a room, not what you want after a full day of traveling ☹️ TRIPADVISOR.COM USER
It was alright.
Nov 8th, 2020
The place was an alright place to stay in. For the price I could've got something better though. The entrance of the place was very confussion to get in. The hotel sign was off so I missed it couple times entering there parking lot. The receptionist was at the position. The hallways were hot as like you were walking into the kitchen. And if u want a good city view. You need to get the highest floor because I stay on the 4th floor and didn't get a great view. TRIPADVISOR.COM USER
Staff were great however hotel room needs more improvement
Sep 15th, 2020
Staff were really nice social distancing guidelines procedures were good.we had booked a luxury suite but there was nothing luxury in it. The room needed a lot of improvements. Beds and pillows were hard and uncomfortable to sleep on. Carpets were stained and dirty. Bathroom shower wall has damaged. Bathroom light bulb was out. Coffee maker did not work. And for TV all you got was basic cable. I only gave it a three star because of the staff were really nice otherwise this room should have gotten a one or two star. TRIPADVISOR.COM USER
Sep 6th, 2020
Had an amazing time wonderful experience down to the Amenities free Retix great staff Felicia was amazing at the front Desk my kids love the atmosphere the poll area was very clean and quite the hotel staff implemented social distances s that was very important and I’ll will Definitely visit again in March TRIPADVISOR.COM USER
Good location but two different hotels
Aug 23rd, 2020
Stayed here Feb 2019 and booked via British airways and assumed it would be good quality . Not long after booking this noticed a few negative reviews. Called BA to see if could change and was told this hotel had a no cancellation policy with BA. The adviser then went on to say that he stayed there recently and would not have recommended!!!! When arrived all seemed good, smart reception area and easy check in. We asked if could upgrade and was told would be $120 per night! Access to our room was via an open corridor which we later discovered was prone to large puddles when it rained. Our room was very old fashioned and in need of total refurbishment. The bathroom still had previous occupants toothpaste cap lying on the floor and that stayed there for the whole of our week stay!!! The table at the window was never cleaned either. Carpets were stained. The bed was ok but mattress sagged at the edges and pillows were lumpy!! Breakfast was the usual free for all and varied on quality and quantity on a daily basis. We used the premium breakfast room on the 1st floor of the main building on the last few days and were never challenged. The only benefit to using this was it was smaller and less busy, but same choices as main breakfast area. There is a bar in the reception are which opens at night but the week we were there was closed more than was open with no indication why. The pool area was nice there are free towels but not immediately clear where you get these. Do to the positioning of the pool it was in the shade from the building from around 3pm when we were there Overall great location but would not recommend unless you are in the premium rooms but I suspect there are better hotels nearby for the extra you will have to pay for these TRIPADVISOR.COM USER
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