Ramada by Wyndham Reno Hotel and Casino

1000 E 6th St | Reno, NV 89512-3513  [SEE MAP]Reno, NV  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 1

totally disappointed

Feb 16th, 2020

on February 14th, we checked in at 12:30 am and left at 4:00 pm my wife was robbed on Saturday morning we left early to meet some friends before leaving, i made a coffee, remembering that there were only 2 cups and 3 types of coffee.as soon as we returned on saturday night i realized that room service had entered my room because it replaced the coffee that i had made in the morning but that room service didn’t even take out the garbage that had not made the beds ( ok there were a lot of clothes on the bed, not even to make the bed) but the garbage had to be changed. on Sunday when we were packing things there was something missing in our suitcase. when we were making our way out my wife said what was missing woman still had the courage to speak if you are lying this complaint would be made against an agent implying that she was not believing that we had been the victim of a theft. the cleaning person examined a list; it was there that she confirmed that an employee was in the room and confirmed the cleaning was carried out on the 15th agent did not want to take this matter to the police because we were too late and my intention was not to make this woman or someone else who entered there go dismissed but stay alert never leave anything absolutely nothing in your room trusting that nobody will take it but that it was not a high value item it was sorely missed I do not recommend this place because of the staff who never had the humility to apologize for what happened and that unfortunately stole from us. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Smokiest building I’ve ever been in

Feb 11th, 2020

To start with it was the Smokiest building I’ve ever been in. The parking lot was filled with “walkers” all hours. The city police did pass through. My company travel agent booked it since it was a name brand hotel close to the airport. Had not checked to see if it was instead a casino with rooms to rent. I showered and ran at first light of dawn. I think there were balls or sofa cushions instead of pillows on the bed. My poor neck. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Cheap way out

Feb 5th, 2020

Dated, empty, and all the guests looked "HARD". It was a reasonable spot as a jump off point for the area snow resorts. Don't expect too much and you will not be disappointed. Not located in "the mix" however it's close to I80 and only a few minutes from the airport. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Not Quite Per Advertisement

Feb 4th, 2020

One of the reasons we stay at most hotels is the free breakfast. That is what we thought we were getting. But, when we came down to the lobby that morning, no breakfast. Very disappointed! Other than that, this hotel is clean, staff is friendly, no yucky odors. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Beware of Ramada hotel

Jan 15th, 2020

Ramada hotel is awful!! First, the bathroom in the guest room was nasty. The toilet had a nasty, yellow stain in it.. do you mean to tell me that Ramada cant afford to replace their dirty toilets? Our room had a huge heater/AC system that was super old and when its windy outside, all the cold air comes in throughout the heater/AC system which sounds so loud. It sounds like a ghost. My 2 year old daughter was so scared and didn't want to be in the room. When we called the reception desk, a rude lady answered the phone. We told her what was happening and asked if there's another room we can switch to and she replied" well, you're the only one complaining ". At this point, we were upset. We went downstairs and saw the same rude lady and a man and they weren't any help. They said that all the rooms are like that. the casino in there was a joke. The hotel is dirty. Dirty carpet throughout the hotel, which is very dated with stains. The food was not that good either. I gave it a 1 on a 1 to 10 scale because their fries were really good.. I will also leave a review on yelp. TRIPADVISOR.COM USER 

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