Find the Best Price
at the Ramada by Wyndham Reno Hotel and Casino
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Aug 15th, 2020
The neighborhood and parking lot are a bit sketchy. All of the amenities are closed, so all you get is a room. The room is nice, and does have a coffee maker. But it's nothing special. They advertise a free morning breakfast, even though it is not available. But, the snack bar in the casino 50 feet away is open, so you can BUY breakfast. You can get the same facilities in a nicer neighborhood for less money. TRIPADVISOR.COM USER
EXCELLENT CUSTOMER SERVICE, AWESOME CLEAN ROOM, AND A GREAT VALUE
Aug 2nd, 2020
I recently had the need to book a room for Casino and was pleasantly my 84-year-old mother and sister, who were vacationing in Reno, NV. I selected the Ramada by Wyndham Reno. My family was very pleased with the cleanliness of the rooms and the amenities. I was pleased as well during the planning stage of the process. I called after making the reservation early the morning of the check-in and expressed my family was moving from another resort that day. I had the pleasure of speaking to Heather. Heather was so kind and suggested I call back in just 90 minutes and speak to her Manager Tara to see if the hotel could grant my family early access to the room that day. I called back and spoke to the Manager Tara., who was also so pleasant and helpful, and granted access after 1:00 PM. My family arrived around 1:30 PM and everyone was already notified and ready to receive them. My family wore face masks but found the ones they brought hard to breathe due to heat in Reno. I called and spoke to Judy at the front desk and I asked if the hotel might have a few disposable masks that they could spare. Immediately upon my family returning to the Hotel, Judy provided them with several free disposable masks to help my mother breathe easier during the stay. My family really enjoyed their stay. The exact words they used were they felt like valued guests. I highly recommend Ramada by Wyndham Reno Hotel because the rooms are clean, reasonably priced, and the Excellent Customer Service. TRIPADVISOR.COM USER
Aug 1st, 2020
My wife and I stayed in late June shortly after the covid reopening. The room we had was clean and in pretty good shape and the staff was friendly and helpful. This is a no frills hotel but the prices can't be beaten. I would definitely stay again! TRIPADVISOR.COM USER
May 26th, 2020
I've stayed at Ramada before, and I've had no complaints. But today just wow, I can't blame the person at the front desk, or can I? I booked a king bed, got a queen right next to the elevator!! I booked a room that was supposed to be presentable, clean and organized! I just don't know what to say about this room! Had I known this is what I was gonna get at the Ramada, I would've went to a Motel 6 instead. This is just unacceptable I'm kinda disgusted by this room. To the point that I'm expecting roaches, and mice to come crawling from under the bed. Not cool Ramada, just not cool! TRIPADVISOR.COM USER
Terrible, Dirty and Outdated !!!
May 15th, 2020
There is too much negative to mention in here. Dirty, outdated and just an overall terrible stay. Rooms were filthy. We found pubes on our pillows and sheets. Had to exchange all at the desk. I could go on and on but I think you get the point. I'd rate it a zero, if I could. Buyer beware, don't stay there !!!!! Just downright gross !!!! TRIPADVISOR.COM USER
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