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at the Ravel Hotel Trademark Collection by Wyndham
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Home away from home.
Sep 14th, 2020
I recently visit this property with my mother and daughter , from the moment that I got to the property I knew that I was experiencing something different despite social distancing and COVID-19 being very relevant I actually enjoyed myself the staff made me feel very comfortable and they were very helpful from the moment I checked in with Shawn, by the way great customer service which I received from all of the staff. I feel extremely welcome and I was very impressed that every time I walked by they knew my name, by the time it was for me to check out I had already booked my next reservation for the weekend coming up with the amazing Mr Klestor 😀.... This area Is extremely beautiful, the hotel room had extremely beautiful views of the city I felt like I wasn’t even in my city for the most part. As far as food there are many different varieties in the area also social distance dining. Looking forward to my next staycation in the weeks to come thanks for the great experience. TRIPADVISOR.COM USER
Choose a different hotel
Sep 11th, 2020
The hotel pics are very misleading. The place smelled. The bed smelled. Lots of marijuana scent in the air at night (in the room via the a/c) This place is connected to a nightclub so it seems a lot of guests are here for that. If you’re looking for more than just a place to crash for the night, go across the river to Manhattan for much better options. ...now I know. TRIPADVISOR.COM USER
Aug 24th, 2020
I had the pleasure of staying 1 night at The Ravel Hotel, I booked the Premier King Balcony Suite Room 511. It had a tub as well as a separate shower. The view was absolutely amazing!! The only thing I didn't like about my stay was,that they advertise a roof top pool don't expect to use the pool, it is not part of the hotel it is a separate business and the minimum to get in is ridiculous! All in All I can't wait to visit again! Thanks Ravel Hotel! TRIPADVISOR.COM USER
Aug 10th, 2020
Alright so I stayed not expecting to go near the pool due to covid but I did. Although the poolside was vibrant $500 cover. I was in and I ate at the restaurant. They ran out of pasta so option was sparse. Food was not the best! Very mixed crowd by the pool so that was a plus. Now the room was great but had stinky food left in fridge my room card never worked and had to continue to go and get a new key to find out that the battery died. I had to use the restroom so that was annoying. There was ashes on the balcony but that actually didnt bother me. The hotel staff was nice also. Before entering restaurant the took your temperature so I guess that's safe. Nonetheless I would stay again but would like a cleaner room. TRIPADVISOR.COM USER
Horrible service - waited 3 hours for help
Jul 24th, 2020
Their service is horrible. I called them 2 times to help me with my safe which got locked because it’s broken. They wouldn’t come up to help. I had to finally go downstairs to the front desk and they were super rude. They don’t know costumer service. I would recommend to now book a place in this hotel. They seem super sketchy. TRIPADVISOR.COM USER
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