Real Inn Canc퀌_n

Km 5.5 Boulevard Kukulk퀌çn Zona Hotelera | Cancun, QROO  [SEE MAP]Cancun, QROO  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

Dental Tourist

Jul 10th, 2019

This hotel is clean and modern, but without frills. If you are looking for a nice clean place to stay, that is not all inclusive, this is it. Hotel is quiet, I have seen few children. On site restaurant is okay but not great. That’s of course very subjective. I found the wait staff friendly and prompt. The room is very clean and modern, but no coffee maker, microwave or mini fridge. Like I said no frills. For $69 a night it’s still a good deal. Pool is nice and well maintained. Somethings in hotel are a little worn but so am I. Came here for major dental work. So far so good after my first night. Starbucks in lobby, but prices are in pesos. Latte grande was 75 pesos. They often round to nearest dollar so a few pesos in your pocket is a good idea. A/C is great I actually had to raise temperature. Bathroom clean, large two person or more, shower with overhead rain shower. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Thieves!!!!!!!! Do not stay here!!!!! They steal!!!

Jul 7th, 2019

I booked this room for only two days and a pair of expensive shoes were stolen right out my room. When talking to a manager I was told there was nothing they could do about it if they didn’t find out who had stolen the shoes! No body was even allowed in my room except for maintenance to fix the toilet which had broken 3 times since I been there!Terrible Managing!Terrible Security! Do not stay here ever!! Avoid at all cost!!!!!!!! I repeat avoid at all cost!!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Avoid

Jul 7th, 2019

Only here for 2 nights and that was too long. Room grubby and no ventilation for some reason you cant open a window and the cleaner sprays hideous spray to mask odours which made me choke! No hot water at all during this stay! Don't bother drinking at the bar, cocktails are awful and a lot of loud mouths by the pool so not a place to come if you want a relaxing stay. Staff unbothered if you have issues. Find somewhere else to stay in this area! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Poor quality incredibly in a camino real chain

Jun 23rd, 2019

1.- first day the bath of my room was dirty no water in the wc, and no towels unfortunately I realized it after my shower... I asked for one to the help desk and after 30 mins they gave me one ..... incredible 2.- no ice in the ice machine after the first week this problem was not resolved 3.- the pool was out of service on the week end ... can u imagine .... Come to the hotel with a extra liter of patient TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Ok for business but not much else

May 28th, 2019

Most towels have holes in them, there is no airco in the gym which gets crazy hot, f&b prices are at European levels, staff is authorized to say “no” but not “yes”, breakfast is stale... The best part is the restaurant on the lagoon: quiet and beautiful views. TRIPADVISOR.COM USER 

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