Red Lion Hotel Atlanta Airport

1419 Virginia Avenue | College Park, GA 30337-2205  [SEE MAP]College Park, GA  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 2

Would NOT recommend. Lots of reasons.

Jul 13th, 2020

Arrived at 2pm, was told check in is 3pm. No discussion. I asked it we could check in early. She said "check in is 3pm". End of discussion. Well then. We left and came back at 2:55 and I guess that was close enough for her. IDK. So.....Very rundown property. Used to be nice....not any more. Not a great neighborhood. Luggage carts very rickety to start. Could barely push with our luggage. Badly stained hallway carpeting. Room was well appointed but not maintained. Tile floors, though, not carpet. Kinda sticky. Hmm. Toilet was terribly stained, towel rack very loose. Nothing glaring until......on our second night upon returning to the room we noticed the room key didn't work. After messing with it for a few minutes we pushed on the door and it opened right up. IT WASN'T EVEN LOCKED. It had been unlocked the entire time we were gone. Didn't want to deal with it middle of the night so hit the deadbolt inside and started to watch tv. THEN.....a roach just strolls out from under the bed and across the room. Like a 1 inch roach. Huge. Just Awesome. He seemed content under the AC unit so we left that alone also. In the morning we asked to have a manager come to our room to verify the door situation. He was "On a conference call" and couldn't be bothered. They sent someone else to come check. We played with the door and found that if the door is slammed shut it would lock. But at the distance we were releasing it, it did not. Still unacceptable. She noted our concerns and we followed her downstairs. The manager was out of his meeting now, she explained the issues, and without acknowledging me at all, grumbled "just give them a free night". It his mind problem solved. Well, yes, a free night was helpful, but clearly his attitude is why the place looks like that. He loses a little cash by giving a free room, but nothing changes. I would NOT recommend this property at all. They just don't care about your experience. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Consider This A Good Place To Stay...

Mar 7th, 2020

...but not necessarily a good place to sleep. This place is noisy with a capital N. There's probably nothing that can be done, as people are apparently coming and going at all hours due to the nearby airport. But after it took a long time for nighttime ambient noise to abate, then late-comers/early-goers still talked loud in the hallway. Being awakened at 2 a.m. by hallway conversation is rough. Add to that, this place seems to operate with a bare minimum of staff. On the plus side, room was clean and bed was comfortable. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Disaster!!! Don't bother.

Feb 23rd, 2020

I booked, through Expedia, an overnight for my wife near Atlanta airport. my wife took the shuttle to the property and was quickly informed by the staff the property was booked completely. This shouldn't be a problem as I've already paid and have a confirmation. No, not the case. This greedy hotel kept booking people, even though they had no more rooms to give out. I looked on three other sites, including theirs, and they still showed "three rooms available". I called the property to speak with the manager, I waited on hold for 30 minutes, they still didn't pick up. This is totally unacceptable, when a hotel is booked the first night is non refundable so if anyone didn't show up they would still be billed. My wife asked if they have alternate properties, they replied no. While my wife was at the desk someone someone with a room came to complain about a toilet overflowing in the bathroom, while several other people arrived at the hotel, to also be told there are no rooms available. The airlines are known to do similar things as overbooking, but they compensate the people well with food vouchers, alternate flights, hotels, and MONEY! This place compensated NOTHING. I was fortunate I booked through Expedia, as their team came to the rescue and put my wife in a much better accommodation, that wasn't over booked. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

A Comfortable Stay

Feb 9th, 2020

The newly remodeled rooms were incredibly comfortable to stay in. I enjoyed the omelete bar as option for breakfast. Staff were respectful and professional in their service. A great option to return to! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Great stay but don’t drink the coffee

Dec 31st, 2019

The hotel has been changed to a Clarion. Free parking, nice and helpful staff and a very large room with a huge TV. The coffee? Always beware of these often dirty little coffee makers. Mine had a used coffee bag in it. No telling how long it had been there. Disgusting 😢 TRIPADVISOR.COM USER 

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