SureStay Plus Hotel by Best Western Bakersfield North

2620 Buck Owens Blvd | Bakersfield, CA 93308-6310  [SEE MAP]Bakersfield, CA  [SEE ADDRESS]
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Courtesy of SureStay Plus Hotel by Best Western Bakersfield North

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Guest Reviews

TripAdvisor Traveler Rating 3

Adequate and clean for an overnight stay

Jul 17th, 2019

I stayed in this hotel twice on 7/5 and 7/13 2019. We just passed through town and looking for a place to sleep overnight. We asked for 1st floor room and was granted on both stays. There are a few negative reviews but our stays were pleasant. The room was clean and large. The bed is comfortable. The A/C worked well. The pool is not as good as it can be but this is a good budget hotel and the price is really good. The staff was also helpful and friendly. Fortunately we didn't have any problem with the area and homeless people like other reviews. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Do not stay

Jul 17th, 2019

The food in the restaurant was terrible. I would not feed that to my dog and for the price they charged I would have rather gone hungry. The noise coming from the floor above was unacceptable. I have stayed in alot of hotels and never had this issue before. This hotel is not worth the stay. Motel 6 is a better deal. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Not recommended

Jul 16th, 2019

Sketchy part of town, my daughter did not feel comfortable; shower and toilet both needed repair; front desk not attentive, had to interrupt their conversations for help. Nice little diner that is included for breakfast if you have time for a sit down meal. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good budget hotel

Jul 9th, 2019

My wife and I were pleasantly surprised to find this older property an enjoyable stay. Our ground floor room faced the pool and courtyard and was a lovely view. The courtyard area is almost majestic. Older palms and tropical foliage surrounding the pool, suggest this property was a luxury hotel in it's day. I have read some negative reviews of this hotel, and yet, we found our room clean and very comfortable. The big screen TV was a bonus as was the included hot breakfast. This may not be a 4 star property, and the location is not the most desirable, but we paid with points and thought this a good value. The staff attended to us satisfactorily. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Heartless

Jul 8th, 2019

We pulled into this place and booked a room at 7.30pm by 8.30pm we had beenrobbed a few feet away so after dealing with ths local police dept we were advicd to drive 5 hrs to san Francisco to replace our stolen passports ...i called the reception to say we will not be staying now and please may i have a refund ...was told by evening reception the decision would have to come from Manager General Rose ...so followed their advice and called Rose the next day from San Francisco only to be told she was on a conference call ..ok please ask her to me call ...no call. So i called again twice and still no call ...so i asked for the owner of the hotel to call me as the GM was obviously too unprofessional to return someones call or thought she was too righteous to be bothered with such a silly complaint as being robbed. To this day no one from this hotel has called me or acknowledge this complaint ... Very unprofessional - if you do stay here be warned who you are dealing with Thank you and hope my experience helps others .... TRIPADVISOR.COM USER 

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