Red Roof Inn Detroit - Saint Clair Shores

31800 Little Mack Rd | Roseville, MI 48066-4526  [SEE MAP]Roseville, MI  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

FIVE STARS IS NOT ENOUGH!!!!

Mar 4th, 2020

My husband and I recently stumbled across this hotel while we were in town for a funeral, and I couldn't be happier with the choice to stay here. The staff was extremely friendly and accomodating to me and my family. Our rooms were clean, and the housekeeper, Edith, was a sweetheart and provided us with everything we needed. The woman at the front desk, Connie, was truly a breath of fresh air during such a difficult time. Her customer service is off the charts. She checked us in with a vibrant smile on her face and offered her condolences to us. She even went the extra mile of making sure we were okay after we arrived back from the funeral and recommended places to check out during our last day in town. With a staff like this, we plan to return hopefully under better circumstances. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Always very professional

Mar 2nd, 2020

The front desk staff were very very kind to me and very professional, Connie and I'm not sure about the male's name but he's always very nice to me this is definitely my favorite redroof inn. Recently I experienced a personal crisis the housekeeper was very very compassionate and understanding about a late check-out I could not prevent TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Place is clean and conveniant

Feb 11th, 2020

I found it odd that they don't take cash, not sure that's even legal..also they wouldn't honor my AAA discount... Anyway, the place is reasonable, the big upside is that the roof was very updated and clean. Better than I expected. Lots of restaurants etc.. close by, and its close to the highway. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Nice first impression

Feb 6th, 2020

I walked in the lobby to find Kevin cleaning. The lobby looked and smelled so clean. Kevin was nice and polite. He made my check in a quick and easy process. Before I walked out he went back to cleaning. Nice to see someone who cares. My room was clean and homey. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Thank you NOAH (front desk guy)

Jan 12th, 2020

So, my plane landed at 12am and I went to the room that I reserved a week ahead just to find out that they were no longer taking cash due to a robbery that had just taken place two days ago AND I couldn’t check in until at least 7am! Of course I was very irritated but Noah (the cashier guy) worked with me. He had so much patience and immaculate customer service skills. He kept high spirits and assured me that he’ll help me as much as he can, and he did. Thank you Noah. TRIPADVISOR.COM USER 

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