Red Roof Inn Jacksonville Airport

1063 Airport Road | Jacksonville, FL 32218-6885  [SEE MAP]Jacksonville, FL  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Overnight stay!

Aug 8th, 2020

Hi! Wanted to share my Excellent Customer Service I had with Ms.Kay while I stayed. She explained everything to me about my stay so I had no doubts about my transaction or my stay.. I felt safe and comfortable THANK YOU!! Yall keep up the good work TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great visit

Aug 7th, 2020

Had stay at this hotel for a few days and the customer service I receive from Jessica was remarkable. When I had issues with my tv she urgently had fix.. wonderful job!! I will be back.. thanks my room number as so clean and smell fantastic!! Love this hotel TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

One of the best hotel stays I ever had

Aug 3rd, 2020

From time to time I stay @ a local hotel b/c I live w/ a relative & I need a break every now & then. I had previously stayed at the TravelLodge Airport, which was one of the worst hotels I ever stayed at inner city as well as out of state. My last stay at TravelLodge was filled w/ leaking roof all over my belongings when it rained during my stay, plus the smell of a musky room from the very old carpet upon entering the room, and upon using the bathroom one morning as soon as I raised up from use a roach landing directly on the toilet seat I had got up from. There were also other roaches in the room. My stay at your hotel, for the 1st, was amazing b/c for one of the reasonable price, the room was very clean no old musky carpet but nice vinyl floors, and linen that was enough for two people, two towels, wash cloths, hand towels, & a bath mat. I barely would get a towel, and forget a washcloth. Please give Ms Kay a big fat raise b/c she was the main reason I chose to stay another day b/c of her great customer service. Thanks Ms Kay & Red Roof Inn for making my stay amazing. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Compliment for Front Desk Clerks

Aug 2nd, 2020

Wonderful customer from front desk clerks Jessica And Kay! Very friendly! Would stay every visit to Florida! Very helpful and understanding! Always had a smile on their face and willing and ready to help! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

My stay was amazing

Jun 21st, 2020

I love the service and the way they treat you they are very understanding and they put their customers first !I definetely wouldnt mind comin back and staying again !They treat everyone equally n with respect TRIPADVISOR.COM USER 

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