Red Roof Inn Tucson North - Marana

4940 W Ina Rd | Tucson, AZ 85743-8633  [SEE MAP]Tucson, AZ  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Rita Hall

Jan 23rd, 2020

Excellent especially Stephanie we love our 3 weeks stay. Thank you everyone. We would come again for sure. We like the atmosphere. Stephanie goes beyond her call of duty to make you feel at home. Thanl you so much TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great experience

Jan 14th, 2020

I have to write this review for the outstanding And way above and beyond customer service that I received from a particular individual who was a front office staff member named Stephanie. She does a great job of welcoming checking in checking out and giving information of the area to the point where she should get a paycheck from the Chamber of Commerce of Tucson TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Ok but wouldn’t stay here again

Dec 30th, 2019

If you’re going to stay at the Red Roof Inn, know everything will not be great for the price. Here are most pros and cons: | Good | + Large rooms. + Strong water pressure in shower. + Some rooms have view towards highway / nice mountains. + Hotel looks good from outside. + Plenty of parking in front of hotel, you can view some spots from rooms. + Coffee and hot water in lobby. + Located near highway, stores and restaurants. | Neutral | / Staff was ok, we had one cold attendant and one was pretty friendly. / Nice that they accept pets but when I asked if they had any rooms where pets never stay since my mom is allergic, they didn’t appreciate the question and that’s when one staff member turned super snarky. | Needs to improve | - In the 1st room I had, the heater didn’t work and only blew cold air so I had to change rooms. It was an easy process to get a new room. 2nd’s room heater worked fine. - My brother’s 1st room stunk really bad he had to change rooms. The hotel staff said it was the smell of new carpet. - My brother’s 2nd room had ants in his bathroom. He didn’t bother changing rooms a 3rd time. - No blow dryer in room. - No fridge / microwave / coffee machine in room although you’re able to leave belongings in the lobby’s fridge. - You’ll hear elevator button all night in rooms near it (even 4 rooms from the elevator). - Beds seem like fulls not queens, pretty small, must be tight for 2 people. - Bathrooms are getting old but still functional. Overall, our stay was ok but if I returned to this area, I’d probably choose another hotel chain with more updated rooms + more positive reviews. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Awesome staff and service to customers

Dec 22nd, 2019

We have had occasion to visit this property several times. The staff at the front desk, room services, maintenance and management are always pleasant and attentive to our needs and requests. Of course there is someone who stands out in how they serve us and interacts with other guests, too. Well, there are many! Today we want to show appreciation and thanks to Rosie Coradilla. She welcomed us warmly and we felt like we were okay here. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Best staff and customer service

Oct 28th, 2019

My stay at red roof inn, Marana in Tucson was seamless. The customer service at the front desk—Stephanie and Crystal—was exemplary. These two wrote the manual on how to treat guests in their charge. I would recommend this stop to anyone even thinking about staying anywhere near Tucson. Cheers to everyone at this establishment from housekeeping to everyone else making this such a pleasure to visit. TRIPADVISOR.COM USER 

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