Red Roof Inn Tucson North - Marana

4940 W Ina Rd | Tucson, AZ 85743-8633  [SEE MAP]Tucson, AZ  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Wonderful Employees

Jul 11th, 2020

I have been staying at this motel for some time. I wanted to post some comments on your beautiful young lady, Stephanie. She is the glue that holds this motel together. She always listens, like she cares and does everything she can to accommodate every guest. She is friendly, sweet and a super hard worker. Always smiling, and covid 19 cleaning the lobby. She is an absolute joy. She can make you smile even if your having a bad day. Rosie the house keeper is a wonderful, beautiful lady. Patrick the maintenance man is a great worker. He does a great job all around the motel. Love this Redroof Inn. I will never stay anywhere else. These staff members all need accolades from this company. In my opinion, they each deserve at least a show of appreciation. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Red roof inn

Jun 20th, 2020

Stephanie at the front desk was great super helpful and great customer service. Its a nice place cool staff definately recommend staying here. The family enjoys the stay and loves it as well. Also have beautiful rooms. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great customer service

Jun 18th, 2020

Stephanie took care of us and our every need on daily basis. She was very nice and understanding of us, and made us feel like we staying at our own home. I recommend this hotel for anyone looking for 5 star treatment at a unbeatable price. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Stephanie was amazing!

Jun 18th, 2020

I would definitely recommend to friends and family! Stephanie was amazing & so helpful she definitely went out of her way to make my visit amazing. She is professional, friendly and kind. Stephanie really made a great impression and I will be staying here again because of her amazing customer service. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Not thrilled

Jun 13th, 2020

I have been a stay over guests for a bit now. The staff Stephanie,Holly Crystal,Monica, Gilbert, David and Patrick are FABULOUS. The laundry lady, Claudia is horrible. As a stay over guests, our room change for all linens is every Wednesday. I asked Holly for them, but she didn't have any and was with another customer. I went and asked Claudia and she flat out told me "NO". I had a flood in our bathroom from the room up above, I put down my personal big thick towels so the rest of the room was safe from flood. Not only did she not give me any hotel towels, she took my dogs blanket and complained to the manager that I was using their blankets for the dogs. That was MY blanket that travels with my dogs for the last 8 years. Patrick, had to go get MY blanket back from Claudia. She is snotty and snarky with guests and the front desk girls. Michelle is Rude, unfriendly and nasty towards guest. My husband went down to get toilet paper and was ordered by her to get out of the lobby and quit loitering. I had to go back down and get the toilet paper myself. She more or less yelled at a disabled guest in a wheel chair to get out of the lobby and stop loitering. He was waiting for Holly to get help with the wash machine as he could not get the change in. The rest of the staff, 10 stars. Those 2 make it a very nice unpleasant experience to stay there. TRIPADVISOR.COM USER 

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