Red Roof Inn Virginia Beach

196 Ballard Ct | Virginia Beach, VA 23462-6530  [SEE MAP]Virginia Beach, VA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 1

Whoever booked our room lied

Jul 2nd, 2020

When we booked our room we were told it had two queen beds. It turns out our room has two full beds, which is a particular difficulty for our situation. When my husband went to talk to the people at the office about the mistake, they informed him that this location doesn't have queen beds in any of it's rooms. And also that there was nothing they can do for us. Sorry. Terrible customer service, and who lies about the sizes of the beds in their rooms. Bad business, guys. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great experience and staff!

May 30th, 2020

This hotel was really amazing for the price. The staff was very friendly. Our first room was really hot, especially for our puppy, so around 1am when we finally couldn’t take it anymore we called and they came to try to help us out. When they couldn’t they moved us to a different room and the AC was much better. Besides that, everything else was very pleasant and I would definitely stay here again! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Red Roof Inn saves the day

Sep 27th, 2019

Ronnie the front desk clerk was awesome. Another hotel cancelled my reservation because I have a service dog. Ronnie assured me, no worries, we'll take care of you. And he definitely did. Red Roof Inn is my go to hotel from now on. And we travel quite a bit. Thanks for having such caring people working in you company. His customer service skills are on 5000. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Super Friendly Staff

Aug 30th, 2019

Das was super helpful. The hotel was clean and was exactly what we were looking for. The Inn has a pool and is located very conveniently to the airport and Joint Base Little Creek. We had easy access to do the things we needed to do. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Just ok

Jul 24th, 2019

I was disappointed in our stay. Pros: close to main highways, reasonably priced, pool,fairly clean, air conditioning kept cool. Cons: only given 2 soap, 1 combo shampoo/conditioner and 1 travel pack of tissues for the entire 5 day stay. We ran out of toilet paper. Had to constantly ask for towels and if we got them there were 2 towels and 2 washcloths, sometimes a floor mat and 2 hand towels. Mini fridge door was difficult to get to stay shut. Beds were not attended to until the 4th day. Room was very damp. Towel racks were loose. There were large back patches on the ceiling and it was peeling in places. It advertised restaurants across the street which don't exist. TRIPADVISOR.COM USER 

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