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at the Red Roof PLUS+ University at Buffalo - Amherst
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Sep 13th, 2020
We stayed at this motel during our NY Roadtrip. We stayed in upgraded KING room and it was a surprise for us to have such spotless room. We were expecting low lever of service as we stayed at Hotel all the time but this was true Gem for us. We will stay here for our future visit to Canada and Fall. TRIPADVISOR.COM USER
Jul 17th, 2020
Went for a night out with my wife had a few beers good food good service also everything clean and safe for corona virus prevention i enjoyed the bacon burger with egg and unlimited fries she had the buffalo wings. TRIPADVISOR.COM USER
DO NOT STAY HERE!
May 1st, 2020
My stay was during the Coronavirus pandemic. The carelessness here is unacceptable. The health department should shut them down. Upon my arrival the room smelled like smoke. I found used cups stacked with the clean ones. Dirty pet dishes under the bed and on top of the refrigerator. I called down to management 3 times. They refused to return my money and didn't offer me another room. The only way I can rationalize that no one has reported them is that people are too ashamed to admit they stayed there. The only reason I booked my stay here is because I read the reviews that it was "clean." And because I thought it would be safer to stay somewhere where I didn't have to go through a lobby or enter an elevator. To reduce the risk of getting the Coronavirus. Nervous about the situation I spent 2 hours cleaning and disinfecting the room. I left the room 10 times cleaner than when I arrived. At night I heard cars coming and going. People knocking on doors and yelling in the parking lot. It sounded like illegal activity to me. All during the "stay home" recommendation by the Government. The customer care department refuses to refund me for my stay. I feel certain they've done nothing to improve the condition of the hotel. Also, upon checking in and checking out no one was wearing a face covering. I could go on with more details. But this should be enough. I repeat. DO NOT STAY HERE. TRIPADVISOR.COM USER
Great stay for hanging in Buffalo with pets
Jan 18th, 2020
My husband and I have two small dogs which we take on weekends away. This location of Red Roof fits our needs perfectly as it is clean, pet friendly (with no extra pet fees) and has no carpet so easy to wipe floor after walking with dogs in the snow or rain. Without carpet, the room feels cleaner and is easier to maintain that feeling without any problem. We can usually park right outside our room and there is a fantastic place to go for a dog walk across the street at the University of Buffalo. Great pizza on the block at Zetti’s and a short drive to great shopping and other restaurants. We always stay in this location because it suits all we need for an overnight in the Buffalo area. Thanks Red Roof! TRIPADVISOR.COM USER
Inexpensive hotel, comfortable bed
Jan 1st, 2020
We had a standard room on the ground floor. Pluses: - Room was inexpensive. - Bed was comfortable. - Staff were polite. Minuses: - Room seemed a little small. - Room seemed a little worn (e.g. sink faucet was loose, facing on a drawer was chipped, shower head leaked where it attached to pipe) - We could not open the entry door until another guest told us that the outside lever door handle needed to be pulled up instead of pushed down. If you are looking for a place to sleep and the rate is good, this can fill the bill. As there is a small charge for the safe in the room, you can ask for the charge to be removed if you are not using it. TRIPADVISOR.COM USER
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