Renaissance Chicago North Shore Hotel

933 Skokie Blvd | Northbrook, IL 60062  [SEE MAP]Northbrook, IL  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 4

Decent quick stay

Feb 7th, 2020

Quick one night stay while in the area for a business meeting. I arrived quite early, but my room was ready. Staff was friendly throughout the stay. Room was clean, quiet, and comfortable. Fitness center was also clean and adequately stocked. Having been a while since I stayed at a Renaissance hotel, I was pleasantly surprised. Will consider staying here again when in the area. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Business Trip on the North Shore

Jan 25th, 2020

Hotel rooms have recently been remodel. Very nice room with wood floors, large TV, work area and extra sitting area. Bathroom is a good size but could use better lighting. Staff is friendly, bar area is great with cozy sitting areas and lots of space for groups of people. Our sales meeting used the ballroom all week for our meetings, breakfast and lunch. The food was better than good. Our group kept talking about the quality of the food. Great hotel for the business traveler TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Not great, would not return

Jan 19th, 2020

The staff is very nice, the towels were good. The room is very dark (and I was in a newly refurbished room) and the worst part is I could easily hear the person next door. I heard every cough and their alarm clock. I will not stay here again. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Not up to par

Dec 16th, 2019

Only good thing about this hotel stay was the staff was efficient and friendly. Our first room had 2 Queen size beds and literally no room for two people unless you were lying on bed. No hooks in the bathroom for towels. Poor poor lighting. Couldn’t see to unpack. We were given an upgrade that had more room, but it was still very dark. The barn door type bathroom had a big issue. It stuck in the closed position and I couldn’t get out. The heat couldn’t be controlled too hot or too cold. Newly renovated but poorly. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Nice Looking Room BUT

Dec 9th, 2019

We stayed at the Renaissance for a family affair. To be blunt, we were very dissatisfied with our newly remodeled room. The hotel and the room did have a few positives - the lobby was attractive, welcoming, well lit and comfortable with many comfortable chairs. The reason for my last 2 points will become apparent when you read my room comments. The room itself was attractive in a pseudo Japanese style. Now for the negatives - 1) The room was really dark with no overhead lights and almost no lights on the walls. There was hardly enough light to read by. I have a light meter in my cell phone and it measured a light level in the room of 12 lux. Anyone who knows about lighting requirements knows that this was a very low light level. 2) There was only one chair in the room. Where was the second person in the room supposed to sit - on the floor, on the toilet or lie on the bed. When my wife was using the single chair in the room to watch TV and I wanted to read, I was forced to either lie in bed or move to the lobby. Neither was a good solution but most of the time I went to the lobby as the chairs in the lobby were more comfortable than lying in bed. 3) The door to the bathroom was not a standard opening door but a sliding door. The problem was that the sliding door did not stay shut. It was really exciting for the person who was using the toilet to have the toilet door wide open. It was equally exciting for the person outside of the toilet. 4) I needed to do a bit of work during out stay. The desk was totally inadequate. It was narrow and dark. If I was a businessman trying to do real work, it would be impossible to do any work at the desk. 5) We had to remind the maid that when the tea caddy in the room was out of tea, she should refill it. Needless to say, we do not plan to ever go back to this or any Renaissance hotel. TRIPADVISOR.COM USER 

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