Renaissance Dallas Hotel

2222 N Stemmons Fwy | Dallas, TX 75207  [SEE MAP]Dallas, TX  [SEE ADDRESS]
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Courtesy of Renaissance Dallas Hotel

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at the Renaissance Dallas Hotel

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Guest Reviews

TripAdvisor Traveler Rating 5

amazing customer service

Apr 18th, 2019

Debra Righteous at the Club Lounge made me feel so welcome and from having a drink I stayed to order dinner from downstairs. I could not have asked for a better service. She is a KEEPER!!! I will pick Renaissance over other hotels when I visit Dallas next time. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Above and Beyond

Apr 17th, 2019

We stayed at the Renaissance Dallas Hotel for our conference and were swept off our feet with amazing service! Special shout out to Melanie who helped us with getting our documents printed, delighting us with treats, and even doing coffee runs! And she was just super knowledgeable about the area and the property. All of the staff was attentive and kind. The property was beautifully and tastefully renovated. Unfortunately, there is very little in walking distance...and the coffee is not so yummy but everything else was fantastic!!!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

What an Experience!

Apr 16th, 2019

This was my first time here and all you can say is WOW! the kindness and support of the staff make this establishment really standout from their competitors. The facility is spotless, it smells good, and the access to downtown is great. Got to meet Debra, Zak, and Kathy up in the concierge lounge and I am not sure I have ever had a better customer service experience anywhere in the country. Will definitely be returning soon. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Unbelievably outstanding service! Navigator Service is the BEST!

Apr 11th, 2019

We stayed at Renaissance Dallas for a conference this April and I cannot day enough thank yous to Melanie, our Navigator for the week! She went literally Above and beyond for anything and everything we needed. She assisted me with printing and signing important documentation, continuously offered us places to explore, checked in on us at our registration desk at least twice a day and even texted me if I wanted Starbucks knowing how much I loved it and I couldn’t walk to it! She’s been a blessing to my team and I this week and was truly exuberant and passionate about what she does. She sought out the opportunities to assist and I’ve never had a better personal hospitality experience than I received with Melanie at the Ren Dallas. I hope the team continues to train and staff amazing people like her! If I could leave her twenty stars I would! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great for business travelers

Apr 9th, 2019

Myself and my colleagues prefer the Renaissance Dallas over all of its local competition. Now the competition is formidable but the Renaissance is the best for a number of reasons: easy access, classy atmosphere, excellent room, and no hassle stay for business travelers trying to give their best when on the road. But the top reasons for staying here are the excellent rooms and beds, and the 27th floor concierge lounge where Deborah rules, ensuring that everyone is having an evening that makes them feel like their at home. She loves people, learns their names, I have seen her greet travelers who come to Dallas for an annual convention by their name! TRIPADVISOR.COM USER