Renaissance Dallas Hotel

2222 N Stemmons Fwy | Dallas, TX 75207  [SEE MAP]Dallas, TX  [SEE ADDRESS]
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Courtesy of Renaissance Dallas Hotel

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at the Renaissance Dallas Hotel

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Guest Reviews

TripAdvisor Traveler Rating 5

Best customer care

Jun 18th, 2019

My daughter was care flighted to Dallas Saturday and by the time we had gotten out of the hospital, it was 1 in the morning. I was already a wreck trying to find a place for me and her to just go to sleep when I booked a room I didn't realize that I booked the wrong day. When Michell and Precious heard about my situation they jumped in with both feet and took care of us. They even helped me get some things packed up for my daughter to get cleaned up and even getting the wheelchair so she didn't have to walk to the room. I just want to reach out and let you know that those two ladies are some of the best employees you have working for you. Please let them know that they made our day better when it was almost falling apart. Thank you and please tell them thanks from the Whitakers. You normally don't see this kind of customer services nowadays. Thank you. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Exceptional Renaissance Club staffs

Jun 17th, 2019

My husband travels to Dallas for work and I sometimes come along with him. We try to stay at the Renaissance Dallas every single time. One of the main factors that we enjoy coming back is the outstanding service from the Kathy and Zak team from the morning shift and the Debra and Dorona team from the evening shift in the Renaissance Club Lounge. They are always very friendly and attentive in making us feel welcome and well taken care of - every single time that we visited!!! From our most recent visit last week (June 2019), Debra went above and beyond when she arranged with Taryn from Concierge to give us a super special room service gift when she found out from my husband that I retired in January. We travel fairly frequently for work and pleasure but we have never met anyone like the wonderful Renaissance Club Lounge staff!!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Just needed a break away from everything and relax

Jun 16th, 2019

My stay at the renaissance was amazing the staff was very friendly they made me feel at home even housekeeping was wonderful,i will definitely be back thank you guys so much for making my stay there everything i thought it would be TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Asador (A culinary adventure) is the highlight of this hotel

Jun 12th, 2019

While the whole of the Renaissance Dallas Hotel is an incredible hospitality experience, Asador is the highlight of the whole property. It's epicurean delights are almost unparalleled, and the service is absolutely excellent. Our server, Carlos, provided anything and everything we could imagine and more. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

The staff is incredible!

Jun 11th, 2019

The staff at the Renaissance Hotel in Dallas market center are very kind and helpful! I especially appreciate the staff in the lounge area: Kathy, Zak, Debra and Doroha. They make me feel very welcome every visit. They keep it so clean and comfortable. The food is amazing and I especially love the breakfast bar. Also, Ana in the pool area is such a hard worker and sweet lady! She keeps that pool and areas around it spotless. This is the best hotel experience! TRIPADVISOR.COM USER