Renaissance Lucerne Hotel

Pilatusstrasse 15 | Lucerne, LU 6003  [SEE MAP]Lucerne, LU  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Excellent stay, highly recommend

May 25th, 2019

Great location, efficient and friendly staff, good size room (we were upgraded), has all the bathroom amenities we wanted, quiet room and comfortable beds. The only issue we have is with the toilet. The bath area has no safety handle and it can be slippery. Every time we take a shower. We had to be extra careful not to slip and fall. The hotel has a very small gym which we found useful. But also has a lounge area with coffee machine and tea making facilities and a large TV. We found the lounge very relaxing. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great location, nice hotel

May 18th, 2019

Modern hotel located within steps of many bakeries, the train station, Starbucks and the bridges crossing to the old city. The staff is friendly and helpful and the rooms are comfortable. There are very limited spaces to park your car within the hotel but they provide you certificates to park in the street, at a cost. I would definitely stay again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Very Nice Hotel with Modern Conveniences

May 16th, 2019

This was a very nice property located on the main tree-lined boulevard within the newer section of the city. The hotel had all the modern conveniences and a friendly staff. It was only two short blocks from the train and boat stations, and was easy walking distance to old town & many restaurants. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Good hotel

May 16th, 2019

I have stayed in this hotel a number of times. The best thing about the hotel is that the staff are quite switched on and they do things quickly. They are proactive, they follow-up, and they don't make me wait in queues which I appreciate very much. Rooms are clean and comfortable but nothing amazing. I wish they had an executive lounge but they don't. They do give free breakfast for platinum members but that's it as far as the status recognition goes. Gym is OK but quite small and equipment dated. Wish there was a sauna or steam room. The restaurant downstairs is really good. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Awesome

May 15th, 2019

Great location and friendly staff... Kris was awesome to help us plan our trip and his colleague lady at the front desk as well... They also helped us find gluten free restaurants and made reservations for us. the beds were sooo confortable! Thanks again!!! TRIPADVISOR.COM USER