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at the Renaissance Montgomery Hotel & Spa at the Convention Center
Jul 14th, 2019
Will stay there again when we go through. The room was spacious, clean, and the view was excellent. The restaurants were many and we ate at the oyster bar down the street. EVERYTHING that was needed was within walking distance TRIPADVISOR.COM USER
The most challenging food service
Jul 11th, 2019
I have stayed at this Bonvoy property before, so was quite shocked when I arrived that not only was the restaurant closed for renovation, but also the club. Service was temporarily relocated to an atrium in the conference center with only a buffet option. I was here on business and happened to be convalescing from recent knee surgery, so opted for room service each of my three day stay. Service took Between 1.5 and 2 hours each time. And I couldn’t get anyone to bring ice to my room for my knee - my room was at the farthest end of the hall from the ice machine and couldn’t manage the bucket and a crutch. Unbelievable. Never had such a bad service experience. TRIPADVISOR.COM USER
Amazing Staff, Great Location, Incredible Food!
Jul 10th, 2019
I have stayed at the Renaissance MGM many times, but this by far was the best experience! This was a special trip, as I brought my elderly father, Mr. Franklin, and my daughter with me. My father can be a little "high maintenance" but everyone treated him very nicely. Particularly, Meredith, Cindy, Suzanna, Mark, Marcus and Abraham were outstanding! The Bell Staff/Valets were great, notably, Gillian, Thomas, Eric and Ming! Housekeeping - Rhonda - I'm glad we were able to make you smile as we dealt with dad! The House: Adjua and Christine, thank you. ...and finally, to the Executive Chef and the entire kitchen crew... the food was simply delicious! I am pescetarian and have my challenges getting great veggies and seafood. The Cedar Plank Salmon is one of the best dishes I have ever had! Again, thank you again for a great 4th of July experience. I do have a separate question: We had a hard time finding things to do on July 4th. We came to MGM to visit some of the historic museums and found most closed. It would have been nice if we could have had more options besides a baseball game. Thanks again. TRIPADVISOR.COM USER
A TOP 1O MARRIOTT IN U.S.
Jul 9th, 2019
We were very pleased to report that this was the best Rennaisance Hotel we have stayed in the U.S. Very clean, great service (entire staff), great location near the trolley, shopping and and AA Major League Baseball The biggest surprise was the new buffet that was truly exceptional: prime rib, chicken, chef who made fresh linguini, rigatoni,salads, several home made desserts, etc.All you could eat $26. The entire restaurant was very personal and a delight to meet. TRIPADVISOR.COM USER
Nice but very over priced.
Jul 9th, 2019
This is a nice hotel, and the best part about it is the location. There's a great Italian restaurant right across the street, and it's very near all the museums that you'll want to see. Their breakfast is fine, but the rest of the food is way to heavy for this type of heat. It is also a very expensive hotel for what they provide in a fairly small Southern City...this is not New York. The staff is very pleasant, as are the rooms. Housekeeping is very, very slow, so if you want your room cleaned, call and ask. Other than that, you won't be disappointed in the hotel, but you won't like the bill. TRIPADVISOR.COM USER