Renaissance Reno Downtown Hotel

1 S Lake St | Reno, NV 89501  [SEE MAP]Reno, NV  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 5

Very nice!

Feb 11th, 2020

I stay in Marriott’s 125+ nights per year. This one was outstanding, beginning with the front desk service. The young lady was friendly and helpful. Lounge was great, room was solid and bed was amazing! Will definitely stay here again! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Quick business trip

Feb 1st, 2020

I just spent a night at the hotel for work and used some of their meeting rooms for a half day but my whole experience was very pleasant. The hotel and rooms feel new, the staff is friendly and accommodating. I like that it's a non-smoking and casino free hotel. It makes it easy to conduct business and relax. Very nice experience! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Odd experience at Renaissance Reno

Jan 20th, 2020

We went for a quick weekend ski trip and decided to stay at Reno and drive to Mt Rose I would have gladly given this hotel at least a 4 but a couple of glaring issues were too much to get past The pros: The restaurant service was exemplary...from breakfast recommendations to bar service and dinner it truly exceeded any expectations The location is really good close to nice shopping and river walk The hotel is pet friendly and allowed the dog almost everywhere The arcade was a good alternative to have especially with bocce ball courts... The glaring cons: The lady who checked us in thanked us for being lifetime titanium members but never gave us any upgrades ... the hotel was definitely not full.... The room did not have any water bottles. I was not well during the visit and I had to go down to the lobby so I could get a few bottles of water when my family went skiing. The room was small and dingy the bathroom was cramped had only one sink even through our reservation was for 3 people.... I ordered room service for a meal since I did not feel well and I received the food In a paper bag and in plastic cups and still not even any water with my meal.... It made no sense at all.... it’s not for an environmentally friendly reason like banning single use plastic since there were plastic water bottles in the lobby everywhere but none in the room even with room service! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Splurge for the Suite

Jan 18th, 2020

We chose to stay in a suite but didn’t choose the corner option. If I could do-over, I would pay the premium for the floor to ceiling windows. Our mini suite has short windows and looks kind of like a hip basement. The hotel staff are super helpful and the on-site restaurant and coffee stand are great. Lots of happy doggies and their families are here too. It’s a great spot to be central in Reno. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Easy, Relaxing, Great Service

Jan 7th, 2020

We have stayed at this property twice in the last 12 months, and I plan to stay here every time we come to Reno. The staff and the service is exceptionally consistent. The amenities and hotel are very clean and comfortable as well. Its also in a great location right on the river in the downtown area, but not right on top of the casinos. We brought our pets with us this time and they have a nice area for the dogs to do their business and its easy clean up too. All in all its one of the best values I've stayed in the US. If you like the winter sports, they are also very close by too. We'll definitely be back. TRIPADVISOR.COM USER 

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