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at the Residence Inn - Greenbelt by Marriott
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Friendly Staff and Clean Rooms
Mar 30th, 2020
I stayed at the residence inn for close to 3 months. Their staff was friendly and helpful throughout my entire stay. I always had a clean room and the staff was able to accommodate my "numerous" requests that I would need to stay for a bit longer. It was easy for me to spend a few months living here and I would definitely recommend the hotel for anyone who needs a room in the DC area. TRIPADVISOR.COM USER
Great mixers monday-wednesday
Feb 26th, 2020
Great place to relax after a long day. Thanks you George for taking great care of us! Love Marriott. A home away from home. Great front desk and shuttle service. Just wish we had better weather for our visit. TRIPADVISOR.COM USER
Business trip but it felt like home
Feb 20th, 2020
I stayed here for a little over a month and I do not have any major complaints. The service provided by the Front desk and kitchen staff is incredible. Mr. Ty Wilson and Ms. Wendy Williams provided exceptional service as did Stefan and another young lady I interacted with regularly. Special shutout to Mr. Damion James for for providing us with a hot meal for breakfast daily. Mr. George from the evening socials is the kindest man ever. I had a 2 bedroom Suite because it was the only ADA compliant room for people with physical disabilities but I loved the amount of space in the living room. My two complaints are there is only only room with a walk-in shower throughout the whole building and walking to the main building from the outside corridor. TRIPADVISOR.COM USER
Feb 8th, 2020
I had to attend a lengthy government related function and decided to try this hotel as I had stayed in many other hotels in this area before was found the service poor and rooms small and overpriced. I can’t say enough how awesome the staff at residence Inn is. The gentlemen at breakfast ( which by the way is the best breakfast buffet I have had at a hotel other than an all inclusive) were courteous and professional The front desk was beyond helpful and super nice! The managers were very involved in making sure guests were happy, and made sure they were available to assist in any way. The rooms were very spacious, I have never given five starts to a hotel before. They are just starting some renovations so if any negative reviews pop up in the near future that may be why, but I was not affected in any way by the renovations. I will definitely come back here in any future trips to Greenbelt. Thank you so much for making this such an enjoyable stay, special thanks to Martha director of sales for the accommodations I needed. I am so grateful to you. TRIPADVISOR.COM USER
Exceptional Customer Service!
Nov 30th, 2019
First off the Front Desk Staff is AMAZING! They completely and humbly assisted me & my family during Thanksgiving Weekend when our AirBnB Host canceled on my less then 48 hours prior to our arrival. With less then 24 hours to Thanksgiving, Lorie, Josie, Ty, & Mike were able to assist me in securing a 2 BR/2 BA suite for 4 adults who were coming in from 2 different States to be together for the Holidays. I truly appreciate the time, consideration and dedication of the Front Desk Staff. They even cared enough to email prior to my arrival. Being a Marriott Rewards member, I travel alot for work. I've learned & know great Customer Service. Residence Inn Greenbelt has exceptional Customer Service. I high recommend RI Greenbelt and will definitely return soon. TRIPADVISOR.COM USER
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