Residence Inn Baltimore Downtown/Inner Harbor

17 Light St | Baltimore, MD 21202  [SEE MAP]Baltimore, MD  [SEE ADDRESS]
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Courtesy of Residence Inn Baltimore Downtown/Inner Harbor

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Guest Reviews

TripAdvisor Traveler Rating 1

Disappointing, Dirty and Scary

Jul 30th, 2020

I’m a loyal Marriott Bonvoy member who spends a lot of time and money at Marriott properties each year. My experience is usually overwhelmingly positive but not on a recent stay at the Residence Inn Baltimore Inner Harbor. We checked in late on a Saturday night and as we approached the hotel there were large groups of people hanging on the street corners and in front of the hotel. A security guard was seated inside the hotel door and waved us in after asking if we had a reservation. (He then returned to watching a boxing match on his phone.) After entering our room it looked like there had been a glitter party and the floor had not been vacuumed. It was also very noisy all through the night from the crowds outside and numerous sirens, car alarms and barking dogs. Sunday night was not much better - similar crowds and noise. I usually look forward to returning to my hotel at the end of the day - but not this one. And needless to say will not be returning again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Never again

Jul 12th, 2020

This hotel may be close to the Inner Harbor, but the area is not a good area. I didn’t feel safe at all. Cleanliness was also below average. I would never stay here again. The room was spacious, that was the only positive. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great staff

Jun 23rd, 2020

Compared to multiple RIs across the country, this one is on the nicer side with large kitchen areas, decent bedding, shower stall bathrooms, streaming service smart TVs. The staff are very helpful/kind. Downtown location with nearby restaurants, walk to the harbor; some rundown/sketchy areas. Valet parking $35. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Amazing service

Jun 12th, 2020

The staff could not have been kinder or more helpful to me in the midst of COVID restrictions and during the period of social unrest . The room was great, I felt totally comfortable, and safe from exposure to the virus. I was treated with such kindness by all the employees. I would definitely choose this hotel again, and there are many options in this area. Many compliments to the manager and the whole team. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Alone but not lonely

Apr 23rd, 2020

While in Baltimore for work, during the pandemic, I was worried that my stay would be so isolated from life but thanks to Jeron, Will and Tim as well as the other members of such an awesome team,I had a great time. The simple things in life we take for granted became the same things I looked forward to each day. A friendly smile, a kind word and a hand shake with the bump of the elbows. Thank you for treating me like family. Thank you so much for caring! Terry TRIPADVISOR.COM USER 

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