Residence Inn By Marriott Merrillville

8018 Delaware Pl | Merrillville, IN 46410-5605  [SEE MAP]Merrillville, IN  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Comfortable, friendly

Feb 27th, 2020

We have stayed here several times a year when visiting family. Atmosphere is always warm, friendly and accommodating. All areas are clean and well cared for. Staff is knowledgeable and professional. We appreciate that we can always experience a high level of service. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Old and dumpy

Jan 8th, 2020

I stayed here many nights for business, but it was only out of necessity; I would not come back here if I had a choice. The staff are courteous, but the entire building is old and the rooms have a smell and the HVAC noise is very loud in some rooms. The housekeeping is very inconsistent. On some days it's OK but other days they would fail to replace an empty tissue box, fail to empty a trash can in the kitchen, fail to clean the table/desk surface, etc. The mattress was absolutely horrible. I would not be surprised if they told me that it's as old as the building. It was so uncomfortably soft and worn. The breakfast is just OK; they would have one kind of pastry and stale bagels and other bread items. They were using one-time use dishes and plastic silverware, which are not environmentally friendly. There were no recycle bins available anywhere, either. This was by far one of the worst Residence Inns I've stayed at. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Quaint and quiet visit

Oct 31st, 2019

I checked into this hotel on Halloween. It was the first snow of the season. Myisha, who operated the front desk, was very accommodating. She’s a very nice young lady. The hotel was very quiet when I checked in. I was upgraded to a one bedroom unit and I loved it. Very cozy room. And the hotel sits in the cut off Broadway in Merrillville IN. I highly recommend this hotel. I did t have one hiccup. Oh and breakfast is a part of the deal which is always nice 👍🏿 TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

GREAT VISIT

Oct 22nd, 2019

This was an awesome visit that started before we arrived. Our reservations were set up by Briana who was very welcoming during our telephone conversation. Briana assisted us in receiving a great rate and noted a certain room request. Upon arrival we were greeted by Myeasha. Myeasha was able to honor our room request that was noted by Briana. During our checkin with Myeasha, we felt like we were actually coming home. Our room accomodations were great. We got to meet Briana who was just as welcoming in person as she was on the telephone. Iris who handled the breakfast was sweet and helpful, just like Myeasha and Briana. In fact all the employees that we encountered were friendly and greeted us with warm hellos and bright smiles; from all the attendants on the front desk, the maintenance crew and the ladies that kept the rooms in great shape. We visited family in the area, but we gained new family and another home base with the staff and accomodations at the Residence Inn. We will visit again. Our visit began October 7, 2019, but wasn't long enough. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Decent.

Oct 12th, 2019

Hotel was nice. Check in was smooth, I am a Marriott member so that made it rather easy. Upon first entering the room it was clean and well designed. We had a two bed room suite for five adults. The room had two queen beds, pull out bed in the couch and a kitchenette. Everything was provided, such as paper towels, cups, etc. When laying down to sleep, we pulled out the bed in the couch & picture attached. The bed appeared dirty, you could feel every spring in the mattress, and it was unmade. I put the bed away and slept on the couch, which was also not truly comfortable. The morning after was breakfast, it was continental. It was just not very good but what can you expect when it’s free? Check out was smooth because of my membership. Overall the stay was bottom level okay. TRIPADVISOR.COM USER 

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