Residence Inn Charleston

200 Hotel Circle | Charleston, WV 25311  [SEE MAP]Charleston, WV  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

A great place to stay!

Jul 1st, 2019

It is a beautiful looking hotel, inside and out. I thought it was out of the way but it is a great location right outside of the city. It took less than 5 minutes to be in downtown Charleston. I was there for work so i really enjoyed the huge desk work area. The room is big and roomy. The shower had great pressure. I really enjoyed the real bowl and silverware with breakfast. I would stay here again in a heartbeat. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Cannot recommend- stay away.

May 6th, 2019

This is the first ever Marriott property that I cannot recommend. We stayed here for one night on a family trip with young kids. At check in the desk clerk, Sparke, was borderline rude in spite of our Elite member status. Despite our request made at reservation, the assigned room was at the very back of the hotel furthest away from the parking lot and we had to make multiple trips to get the kids and all the luggage from the car to the rooms. Parking was also inadequate and required us to park far away from the hotel entrance in the rain. On the plus side, we got the two bedroom suite we asked for, although the closet in one bedroom had stink bugs and the toilet had wadded up paper in it. Don't stay here if you have another option. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good hotel for a road trip

Apr 13th, 2019

My friends and I stopped here for one night on the way from N.J. to Nashville. The 2 bedroom was very spacious and clean. We checked in very late - 2 am. But were met with a smiling face! The only negatives were that the requests I put in when checking in on the app were not fulfilled and the breakfast area was not being monitored. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Southeastern Pavement Preservation Partnership

Apr 1st, 2019

Another first time visit and stay for me. When we arrived at the airport we were picked up by the hotel shuttle. Driver was extremely courteous and friendly. Hotel desk staff took care of tagging our luggage until our rooms were ready. The room was nice and clean. It's an older hotel and I did notice that noise had a tendency to travel between the walls. The hotel had a convenient location in the downtown area. Walking was easy around town in the evenings and the area seemed very safe and well maintained. The conference had breakfast included by the hotel which was basic, but limited choices. The lunch provided by the hotel, however, was very good. We had lunch on arrival and departing at the hotel restaurant/bar and it was very good. Friendly wait staff as well. All in all a comfortable stay for my first time in WV. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Located 5 minutes from I-64 and a nice property

Mar 20th, 2019

The Residence Inn is located a few minutes off the interstate. It is clean, has a friendly and helpful staff, and good breakfast. We took a room on the 3rd floor and it was very quiet. The breakfast had hot and cold items. TRIPADVISOR.COM USER 

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