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at the Residence Inn Eugene Springfield
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Sep 12th, 2020
We stayed here one night. First the positives: I reached out to the GM before arrival and they put us in a top floor quiet room just like I asked. The front desk staff was great. The location is ideal for a Oregon football game. The negatives. The property is old and worn. The furniture in the living room was so disgusting I would not sit on it. The carpet appears to be nearly new but its loose in many areas. The door handle fell off my door. We had spiders in our room (on the 3rd floor). There was a clicking sound that kept me up most of the night. The room was not clean. I had dirt on my floor, bathroom counter and tub. In my opinion the hotel either needs a complete overhaul or needs to leave the Marriott brand. My guess is the hotel does just fine being near campus. TRIPADVISOR.COM USER
Mar 8th, 2020
It delivers exactly what you’d expect for this type of hotel. Easy check in. Clean rooms. Good breakfast. Priced in-line with service. Small workout room. Oddly, they said they had no more blankets when we called down. Helpful front desk. TRIPADVISOR.COM USER
Excellent Downtown Location
Feb 26th, 2020
The property is fairly old but well maintained. The location near downtown and the University of Oregon as well as close to Springfield business area, is ideal. The best feature of this place is the great employees who care about customer experience. TRIPADVISOR.COM USER
Very nice place
Nov 24th, 2019
This is a much older property but it has been renovated and is in very good condition. The rooms are nicely laid out and have bathtubs. Yay! The breakfast is excellent with a large selections eggs, sausages, oatmeal, fruit, bagels etc. the staff I met are quite friendly. The location is somewhat far removed ... Across from the river with walking trails, a nice park with geese and beautiful bridges. Without a car you can rely on public transit only a ten minute drive away to downtown restaurants ...the only restaurant within walking distance is mcminamans a pub tiki bar place across the street.....it did not look appealing to me. Definitely I will return....the grounds are well kept. And it seemed quiet providing for a good sleep. TRIPADVISOR.COM USER
Don't stay here if your date co incides with a Ducks football game
Nov 19th, 2019
This is an older style Marriott Residence property that has been maintained very well. We had great difficulty getting in the hotel parking lot due to a home football game at the University stadium which is walking distance away. The local police actually blocked off any entry from the Interstate! What a mess! Once we did get to the front desk, the agent greeted us by challenging us to prove our room rate discount! As a top rung Titanium Marriott member, I was surprised to be treated this way. This would be just the 2nd time in over 1200 lifetime nights that this has happened! Way to go to alienate a long term customer! The room was good with a comfortable bed. Breakfast was also well done. There won't be a next time for us though at this location though. TRIPADVISOR.COM USER
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