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at the Residence Inn New York Manhattan / Midtown East
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Apr 24th, 2020
We stayed here twice recently and were very pleased. It is very challenging because of all of the restrictions related to the coronavirus pandemic. However, as much as possible, this property touched all of the bases. It was spotlessly clean - so very important any time but especially now. The staff was friendly and helpful. The rooms were very comfortable,particularly the corner rooms. The location was very convenient. We are going to have to make repeated visits to Manhattan, and this hotel will be our place of choice. TRIPADVISOR.COM USER
Apr 9th, 2020
Residence Inn is an excellent hotel. We had to stay due to an emergency situation in our apartment. From the minute we stepped in, they treated us with the utmost respect and concern. Breakfast was good. I especially want to thank Krystal at the front desk. She is such a pleasant and caring person. She helped us so much during this terrible virus and our situation. She made us feel welcome and accomodated us with all our needs. Also the rest of the staff is just as caring. I highly recommend this hotel. TRIPADVISOR.COM USER
great hotel and location
Mar 31st, 2020
While I am definitely not a fan of the Bonvoy theme colors (I.e. brown carpet and green wall...) this was a tremendous hotel stay in a ghost town that is New York at the moment, where it is normally busy Manhattan. The staff are exceptional and despite COVID, we are stocked full and extremely happy with our corner suite. The TV in the bedroom with Netflix (input your info) is so super... bed is really comfy. We got a noise complaint hahaha but that's NYC, walls are thin and floors' sounds carry. We heard a few things in our stay but it didn't keep us up at night. Thanks for a great stay. TRIPADVISOR.COM USER
Great Location, Clean Hotel
Mar 11th, 2020
We visited for 4 nights in March 2020. Location of the hotel was excellent, about a 10 minute walk to Times Square. Complimentary breakfast was well run. Plates were taken away promptly and food was kept refilled. Carlos and the rest of the team worked very hard to make it a good experience. We would stay here again next time we return to NYC. TRIPADVISOR.COM USER
Comfirts of home for business or family
Mar 5th, 2020
My stay at this Residence Inn was well spent. The location is perfect for walking to business places for work and navigating on foot or subway to all attractions/shopping and dining places. The rooms are very well equipped, clean and comfortable. Breakfast buffet service under the capable, caring hands of Carlos was excellent. The staff at reception is extremely welcoming, helpful and friendly. Congrats to all on a job well done. TRIPADVISOR.COM USER
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