Residence Inn Norfolk Downtown

227 W Brambleton Ave | Norfolk, VA 23510-1555  [SEE MAP]Norfolk, VA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 3

Dirty and hot

Jun 4th, 2020

Parking garage did not have much signage and as I walked around the block trying to find the hotel there were numerous homeless people in the garage. Check in was ok. Got to room and it it very hot. Thermostat has an error (see photo). Sofa has stain I don’t even want to guess at its origin (see photo). TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Overnight Stay

Jun 2nd, 2020

We stayed overnight at the Residence Inn Downtown Norfolk. Andrea (I felt) went above and beyond checking us in. She was kind, patient, helpful, and greeted our exhausted family with a smile. Every question I had was answered and she wasn't aggravated. At check out Denise was there. She was so sweet and kind and thanked us for our stay. These 2 women would be reason enough to come back. Our room was very clean and comfortable. It was quiet and calming which is exactly what my family needed. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

BEST staff in town!

May 28th, 2020

My family and I are staying at the Residence Inn located in downtown Norfolk. The setup makes it more like a small apartment therefore it’s perfect for an extended stay. Everything at the hotel is wonderful but nothing is as great as the staff. One of the night clerks in particularly (Chris) is just a rockstar, he has literally tended to every single thing we’ve needed day in and day out and he’s done it with a smile on his face and a sense of humor that’ll have you laughing so hard you just might fall out your seat! So I just wanted to take a moment to say thank you to Chris, Tiffany and the rest of the staff that’s been so amazing to my family and I during our time of need. I would recommend this hotel to anyone and everyone 10 stars all the way!!!!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Perfect ! Location and hotel staff

Jan 22nd, 2020

First time there and the location was amazing right near waterside and so many restaurants! Was greeted by Natalia at front desk was so friendly and informative! Even a kim in house keeping went out of her way to assist me . I wouldn’t stay anywhere else hard to beat TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Weekend get away

Jan 11th, 2020

Brought in the new year with my boyfriend and I couldn’t of been more pleased to walk in to a very clean and beautiful hotel room.The beds were soo comfy I slept great!!!The staff was phenominal and I will stay here anytime I’m in the downtown area.thank you!!! TRIPADVISOR.COM USER 

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