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at the Residence Inn Norfolk Downtown
Weekend get away
Jan 11th, 2020
Brought in the new year with my boyfriend and I couldn’t of been more pleased to walk in to a very clean and beautiful hotel room.The beds were soo comfy I slept great!!!The staff was phenominal and I will stay here anytime I’m in the downtown area.thank you!!! TRIPADVISOR.COM USER
Escape to Nowhere!
Jan 2nd, 2020
I selected this hotel due to location and all that there is to do in the surrounding area. The lobby def had a WOW factor! Natalia was very personable and efficient, and was expecting us. Dawn, the GM, even greeted us; making us feel extra special! Parking was a cinch and just a few feet from the front doors. Kim from Housekeeping introduced herself as we were in the hallway; she was so kind and sweet, taking the time to chat with my granddaughter. The room was spacious and clean, and had everything you would need. We grabbed a fabulous lunch across the street that we brought back to the room to eat, then spent a few hours playing in the spacious indoor pool (I loved the hot tub!), then peeked in at the gym that had a variety of state-of-the-art equipment. We had dinner delivered then grabbed dessert from the store in the lobby. The curtains were amazing, and we never heard sounds from the street; add that to the comfy beds, and we slept great!! The breakfast buffet was hot and had a good variety; I was surprised at the level of cleanliness with so many guests. Attendants were plentiful; Rhonda was very helpful and friendly, and I even saw the GM grabbing coffee for some of the guests. From the moment we walked into the hotel the previous day, I felt comfortable. You could tell by the staff you met, to include the maintenance guy, that they were happy to be there, and were there if we needed anything. I am so glad I got to experience this hotel, and will be back! TRIPADVISOR.COM USER
Awesome Hotel !!
Jan 1st, 2020
My recent stay at the hotel was amazing!! The property is very clean and impressive. The staff was the best, making sure I had everything I needed and extremely friendly. The location is perfect for local bars and museums. My room was spacious and clean perfect for me and my friends. Breakfast was delicious. TRIPADVISOR.COM USER
Dec 31st, 2019
My stay here was amazing.. From check in until I checked out all employees were very courteous.. Very clean property.. The breakfast was great.. And housekeeping was impeccable.. Kimberly 3rd floor housekeeping made sure everything was fresh and room was cleaned daily.. She consistently assisted with a smile and was very efficient.. The location is great and the staff makes it amazing.. I will return when I visit the area again TRIPADVISOR.COM USER
Great staff, beautiful property!
Oct 21st, 2019
Super nice staff, rollaway beds available with suites! Decent free brekkie, good WiFi, all brand new rooms. Perfect for road trip stop! Parking a bit funky in garage but free, so that’s just fine :) neat use of brick and building design, feels more boutiquey thank other RI’s. TRIPADVISOR.COM USER
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