Residence Inn Omaha Aksarben Village

1717 S 67th St | Omaha, NE  [SEE MAP]Omaha, NE  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 2

An average hotel. Not expected from a Marriot.

Dec 28th, 2019

The lady at the check-in was kind of indifferent. You don't feel welcome in there. The building feels old with bits of modern pieces stitched on to the wall to make it modern. There were gaps and holes on caulking which is so evident. The paint was worn off from the furnitures and the sofa bed had stains. The breakfast experience was the worst of all during our 5 day trip where we stayed most of our time on Hiltons and one night on this hotel. I should say Marriot is loosing it. Either it is because I got used to the level of service i have been receiving from Hiltons or just that the experience from this hotel is terrible. Although they say the breakfast is until 9:30AM, they don't refill the items if something gets over at 9:15am itself. By 9:20, the lady who attends to the breakfast area closed one door also. By then all the items at the breakfast is already done. By 9:25, she closed both the doors and kept a trash bin on one of the table to throw your plates in. It is definitely not expected of when it is mentioned breakfast time is until 9:30am. Not 9am or 9:15am. I will never take another room in a Marriot. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent hotel with warm and welcoming staff!

Oct 18th, 2019

Stayed here for two nights on a business trip. Location was the biggest plus in selecting this hotel. My stay was wonderful as the room was quite and clean with a comfortable bed and a super spacious bathroom. Breakfast and wifi were great too. Would love to come back in the future! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Spectacular Hotel and Staff

Oct 16th, 2019

This is my first time at this hotel, and it was breathtaking by far. The location alone is very well worth it, and then when you mix the fantastic staff with it, it made my trip astonishing. The front desk employee Elizabeth was incredible with giving us directions and even printing them off goggle for us as our phone died and even lended us her charger for about an bout hour so. When your at a hotel and have service like this in the first thirty minutes you know its about to be fabulous. We stayed four days and Miss Elizabeth helped us about ten times all together with this either our breakfast items, to room keys, to extra towels, she even offered and helped us with our luggage out to our car while we were getting ready to head out. This is by far the most Spectacular hotel I have stayed at in a long time. You really don't get service like this anymore anywhere you go so when you do it really takes you by surprise, but in a good way. My family and I will be back for sure as this will now be our favorite hotel. Thanks Residence Inn for an incredible experience and please thank Miss. Elizabeth we will treasure our experience. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Hotel

Oct 16th, 2019

This is my third time this year,and I will be staying two mores times for sure. It always smells amazing and the staff are so kind and friendly, and they really go above and beyond. I needed some items sent up to my room around 7am or so and the front desk gal Elizabeth said no problem she'll bring it right up. She is a very helpful person and I appreciate that she took time to help me, even when she was busy with front desk or kitchen where ever she was working at the time every time she seen me she always made it appoint to make sure o didn't need anything or if I did she was right on it no questions asked. When you have an employee like this that is willing to do anything and everything for you, even if it's her job, or she does it just because she wants to with out even asking that's when you know the Management Team is exceptional. Amazing staff, location, and hotel. Will be back soon for sure. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Comfortable and friendly

Oct 13th, 2019

We enjoyed our stay. We were in town for a wedding and the hotel thoughtfully located all of us with the same last names near one another. This is a newer hotel, and we enjoyed the design and furnishings. The breakfast was great, too, TRIPADVISOR.COM USER 

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