Residence Inn Portsmouth

1 International Dr | Portsmouth, NH 03801  [SEE MAP]Portsmouth, NH  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 3

Pet Friendly

Mar 6th, 2020

Overall the stay was good. This is an older property, has had some updates, but overall not impressive. If you are looking for a place to hang out with the kids, pets (this place is pet friendly), and save money having a kitchen then this is probably a great option. The tub had been removed and replaced with a standard shower along with separate shower wand, but even for me it was very cramped. The bed was OK but you could tell the firmness was on its last legs especially if you sat on the edges. Overall my stay was good…but I tend to expect more from Marriott. The staff from check-in to check-out were excellent and took great care of me. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

New and clean

Feb 16th, 2020

We came and stayed for 1 night and were impressed with the cleanliness and newness of this hotel. The room was excellent, service was great. Even the food was good. The only 2 complaints have to do with the shower rather than a tub and the policy of not allowing guests to change channels on the lounge TV. I want to watch FOX News. I don't like it when a business doesn't let guests watch what they want. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

quiet and friendly

Dec 31st, 2019

We have stayed here a few times and have always had a great experience! This time we were upgraded to a two bedroom, two bathroom suite with a fireplace. Very nice after a long family vacation!! The breakfast area is clean, bright and welcoming. The front desk staff was very friendly and happy to help. We will be back. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Very helpful staff

Dec 2nd, 2019

Checkout with Kelly at the front desk: Kelly went way beyond normal service to try to help me resolve a dispute with American Express. Kelly was terrific!! AMEX was horrific. Amex would not let me use several $200 gift cards that are supposed to be the same as cash. Only let me use $160 in each card saying the remaining $40 is "on hold for 45 days." Spoke to supervisor identified as Honey. She was no honey, to be sure. Planning on ridding myself of my AMEX cards although I have used them since 1975. Meanwhile, Marriott folks were great (although the breakfasts were at best mediocre). Good location. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Another Family Weekend at the Portsmouth RI

Nov 20th, 2019

We spent a fun Veteran's Day weekend at our favorite hotel in Portsmouth! We had a two bedroom suite for my wife, my daughter's family and myself. Kelly checked us in at 1:30 p.m. and our suite was ready. My two grandkids went swimming on both days. The pool was clean and very warm. Our suite was clean and well stocked. Breakfast was the usual fare but very nice. We prefer this hotel over the Residence in downtown because there are 2 bedroom suites, free parking, a nicer pool, and the room rate is lower. It is only a 5 minute ride to town and parking is cheap. The hotel is adding a new wing so business must be good. We will be back in April. TRIPADVISOR.COM USER 

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