Residence Inn Sacramento Downtown at Capitol Park

1121 15th St | Sacramento, CA 95814-4011  [SEE MAP]Sacramento, CA  [SEE ADDRESS]
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Courtesy of Residence Inn Sacramento Downtown at Capitol Park

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Guest Reviews

Tripadvisor Traveler Rating 5

Nice clean hotel, easy access to downtown

Jul 2nd, 2020

Nice clean hotel, easy access to downtown. Close to the capitol. Short walk to Golden1 Center. Wifi good. Kitchen fully suppled with pots, pans, dish-ware, silverware, etc. Check in and out super easy. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Another great stay

Jun 24th, 2020

So nice to be welcomed and recognized at the door by Zach and America! They show professionalism, courtesy and are always helpful. My room was very clean and the lobby was spotless. The extra care taking place during COVID by staff are very comforting. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Terrible stayed bad service and terrible customer service

Jun 15th, 2020

This is by far the most worst hotel I have ever stayed at, I felt disrespected and discriminated. The only person that I had a good communication was America. It all started when I arrived Erika front desk was very short and rude. I had mentioned I had a dog but she didn’t even let me finish my sentence to let her know I had a service dog she said that it didn’t matter if he he was service dog or not they were going to charge me $100 pet fee and then had a smile smirk when she said it. A service dog is a service that is needed to balance my condition I have but I guess at this hotel they don’t care about their customers even though I paid for 2 rooms that came to a total of $592.00 The room had a terrible smell, and when I made my booking I was getting a room with the Capitol view and the design was a certain way this is the reason I wanted to stay here and to be honest the pictures that are shown are their website are lies because they sure don’t look like in person is false advertisement. Lastly I had spoken to the manager the next morning and she didn’t want to listen to what I was saying she was just ignoring everything I said, in my opinion a manager should do anything they can to make sure their customers to stay and leave happy and she didn’t. Therefore, terrible customer service and please don’t stay here it’s a discriminating place and Terrible front desk service. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

The Enchilada casserole Amazing!

Jun 8th, 2020

Greetings I stayed at the residence inn Sacramento on business and had my family come and visit me. We shared the Enchilada casserole and it was amazing! We got a chance to meet Chef Keith while at the front desk. He described the special to us and Sold us on it ! We were going to out to eat but Keith changed our minds and did not let us down ! Great food TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Best Food in The Hotel business

Jun 5th, 2020

Hello. I have been staying the hotel on business for a month. The customer service and the attention to detail that chef Keith has delivered day in and day out was amazing, from the rib eye to the avocado tacos dd not dissapoint at all ! 5 stars TRIPADVISOR.COM USER 

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