Residence Inn Tallahassee North/I-10 Capital Circle

1880 Raymond Diehl Rd | Tallahassee, FL 32308-3840  [SEE MAP]Tallahassee, FL  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 1

COVID Sanitation VIOLATIONS!!!

Jun 18th, 2020

Here for work from the Panhandle. We arrived yesterday afternoon, and immediately saw filthy common areas that looked like they were still in a party condition from the night before. The next day- thse same areas were NEVER CLEANED. Nor was the pool area- have time stamped photos of both areas taken Wednesday afternoon, then again at lunch on Thursday- nothing has been cleaned!!!!!! Cannot find anyone at desk to address these concerns. Have photos for evidence of all complaints. Reported to Marriott, but their concern for their guests seems to have been derailed. We will see. If we do not hear from Marriott this is going to the FL health dept. Our governor in Florida went above and beyond to get people back to work but also SAFE. This is the kind of place that may ruin the reopenings for everyone. Failed to mention that when we arrived, no one at desk, walked to breakfast area and desk staff was folding laundry in the table area and obviously did not appreciate us interrupting her efforts. She did put on gloves to process our room key, but we needed to change rooms and the next time a key was processed- no gloves. Very confusing and concerning. Trash cans- spills and grime on them since arrival- not cleaned within 24 hours. We work all over the state and this is the worst situation we have encountered since the identification of the pandemic. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Disappointing Residence Inn on I-10

Apr 30th, 2020

Stayed one night. Marriott has this as one of the only Cat 4 immediately of I-10. Room and hotel in very tired condition. Had to move from 115 to 112 because AC was not working. Late night efforts to switch out thermostat proved unsuccessful. Despite the hotel being virtually empty, I was given 112 a very poor condition handicapped room. Grout around tub dirty. Had an unfortunate exchange with mask free front desk attendant (Matt) after inquiring if breakfast would be provided. Got a lecture on how no Marriotts are providing breakfast. Simply not true, Fairfield Inn down street and Residence Inn Universities at the Capitol both are providing guests with breakfast options. Would have appreciated a notice on website or at least being advised at checkin so we could have made other plans. Also told @ checkin no amenity gift for elites, only points? Cannot recommend this location 😳 TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great staff

Feb 20th, 2020

We stay at this property often on business trips to Tallahassee. Awesome staff. This trip Lathan was a huge help and Joshua was equally nice, friendly and helpful. We need an early check-in and they always go out of their way to accommodate that. Would give 5 stars except the property and rooms need some up-dating. Beds not very comfortable. Some rooms actually have updated bathrooms and shower. That is nice. Full kitchens. Plenty of space. They accept dogs and that is nice as well, but it is the staff that raises the level of this property - from the maintenance staff to the front desk personnel - all friendly and helpful. Rooms facing I-10 are way too loud and we wish the self-closing doors would be quieter, since sometimes they wake you up because they slam so loud and people just let them go. But the hotel is a good choice - good location and great staff. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

So...hmmmmm

Jan 26th, 2020

Okay, I am back with my traveling. This place...needs an update. We were in room 309, the closet door was so rusty that we couldn’t open it. The room was okay but not the cleanest. However, the staff were wonderful. They were attentive and helpful, I just wished that the room reflected the awesome service. So all in all, if you are in a pinch it is okay, long extended stays...probably not a good idea. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Convenient Hotel. Uncomfortable Beds

Nov 27th, 2019

It’s located off of highway 10. Very convenient. Great happy hour. Employees are super friendly. The beds are like sleeping on concrete. My wife says the “worst beds ever”. (Plan on having a back ache- it’s included in the rate.) Located right next to Outback. TRIPADVISOR.COM USER 

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