Residence Inn West Palm Beach Downtown/CityPlace Area

455 Hibiscus St | West Palm Beach, FL  [SEE MAP]West Palm Beach, FL  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

Great hotel, staff and location!

Feb 4th, 2020

Stayed here 2 nights. Chose mostly due to location (walking distance to lots of shops, restaurants and waterfront), and we stayed using points. Staff was very friendly throughout our stay. Parking is valet only, so take that into consideration. Never waited long for vehicle, so all good. Room was a very nicely appointed studio setup. Very clean. Had everything we wanted or needed. Bed was great / slept comfortably, and room was quiet. Sat out by the pool, but didn't swim. On small side, but all good. The breakfast was great. Only had it one morning during stay, but no complaints (side note: If you're looking to grab a bite outside of hotel, check out MakeB's Bagels, near hotel on S. Olive Ave. Excellent!). Would definitely recommend this hotel if you're looking to stay in the CityPlace area, and want to be able to commute on foot vs. driving. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Terrible experience

Jan 29th, 2020

This hotel was barely full but they rushed us out even though we had elite status. The beds were hard and customer service was lacking at check out. The staff had a really bad attitude. Was not worth anywhere near the $500 per night they charged. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Room with a view

Jan 28th, 2020

Great rooms, amenities, and service. Everything you need away from home, including breakfast. Try it you will like it. Close to other businesses for other needs you may have. Enjoy your stay in your home away from home. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Very nice hotel, great staff, good location.

Dec 26th, 2019

This is a very nice hotel. I believe that there is only valet parking so factor that in if you are staying here. The staff was very friendly and helpful. The room was a studio that had several unique features. You walk through the kitchen as you enter. There was a couch and large desk by the window. The bathroom was very large with an open shower. The bed was very comfortable. The hotel location is very close to Rosemary square and several of the shops/restaurants are a matter of minutes away. The hotel is a little pricey but worth the cost. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Awful hotel - don't book here

Dec 5th, 2019

So unprofessional. I had booked a room - paid ahead of time. Called and said I'd arrive late and they said it was not a problem. When I got there, they had no room and had a very unprofessional staff person trying to figure out what to do. Never saw a room, so I can't comment. Parking lot was weird - no place to pull over and unload your luggage. Had to park far from front door and haul my stuff in. Do not book at this hotel if you want to make sure you actually can get a good night sleep. TRIPADVISOR.COM USER 

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