Residence Inn Wichita East at Plazzio

1212 N Greenwich Rd | Wichita, KS 67206-2665  [SEE MAP]Wichita, KS  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 5

Passing through

Nov 25th, 2019

Excellent hotel. Clean spacious suites. We arrived after a seven hour road trip feeling very tired. Staff at Reception were friendly. An added bonus was the happy hour provided by the hotel (chicken breast with bbq sauce, buns, two salads, fresh fruit along with beer or wine) Breakfast was excellent, perfect scrambled eggs, sausage, cream gravy, good coffee, fresh fruit. This hotel obviously prides itself in providing the best service to their patrons. You cannot go wrong here. We will return. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Another great stay in Wichita

Aug 12th, 2019

We always stay at the Residence Inn when we're in Wichita. We visit approximately four times a year for medical treatment. We tried a different location once and it was not worth the price. We love the Residence Inn for it's location, pricing, and how friendly the staff is. Everyone is always helpful. We experienced a few glitches with housekeeping but all were quickly and easily remedied. The hotel has an outdoor pool, a very nice gym, a laundry room and a basketball court.The rooms are very spacious with great open views. The location is key - close to many fun places for kids. It is walking distance to many restaurants including the new Chicken and Pickle. Right next door is the Alley which is a big facility for bowling, laser tag, go karting. Next to that is a giant movie theater. It's really an ideal location for kids and families. They also have a shuttle service that took us to our medical treatment each day. Thank you for always making our stay pleasurable. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Not Clean

Jul 31st, 2019

After driving for 14 hours we arrived around 10:30 p.m. Upon dragging all of our gear up to our room (1.5 luggage carts worth). After getting organized we realized that the beds had been made, but the bathrooms had not been cleaned. There were dirty towels on the floor in the bathrooms and soap and shampoo open in both showers. I reported it to the front desk immediately, they had no other clean rooms. The next morning I spoke with the manager and she said that they had reduced my rate and deposited extra points in my rewards account. They gave me a measly discount and no points. When we arrived the night before there was a pile of soiled sheets and towels piled in the hallway on our floor and two dirty towels in the hallway on the way to our room. I spend 25 - 50 nights per year in a hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Not very good

Jun 24th, 2019

Room smells musty. HVAC doesn't get very cold. Bathroom was dirty at check-in. Breakfast was awful. The worst part is the lady running the kitchen is very rude. I can't believe she talk to guest like that. We will not be back. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

I will never go back

Jun 15th, 2019

This is my first time at this hotel and I will never go back and have informed business associates to stay away as well. The first room I was offered had key cards in it, things out of the closet, and a bed that someone had clearly been sitting on/in recently. I informed the staff and was then given a second room, which was occupied by maintenance performing work that the front desk acted unaware of. The third room I received was ok. However, after the prior two rooms I was hesitant to even use this room as I wondered how clean it clearly would be, especially with the lamp shades ajar as if whomever cleaned clearly didn’t pay attention to detail or care to actually straiten the rooms. I chose to get on the road at 11p and drive 3h home instead of sleep there. There is a Spring Hill suites behind this that is substantially better and I have stayed at on numerous occasions, I just decided to “change it up” as I was there less than a week prior. I’m a platinum elite member and had recently switched over from HH, if this was my first impression I’d be strictly Hilton 100%. Staff needs serious training TRIPADVISOR.COM USER 

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