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at the Residence Inn by Marriott Austin Northwest Arboretum
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Good, Not Great
Jan 7th, 2020
We’ve been staying here for about four years as we visit our children who live nearby. Location is great but the room rate is climbing rapidly and on our typical three day stay at least once the housekeepers will “skip” our room. Very frustrating to return at 10/11 at night when there is nothing you can do to find a dirty room. But I still like the place. TRIPADVISOR.COM USER
Jan 5th, 2020
This is a well located RI with a friendly staff, clean and comfortable rooms. Breakfast isn’t great but it’s standard RI and you know what you are getting if you use RI on a regular basis. This is an extremely dog friendly property that has gone the extra mile to create a little fenced dog run. My only issue (the flip side of the great location) is that the parking area seemed to be a thoroughfare for sketchy traffic having nothing to do with the hotel. I witnessed a probable hand to hand drug deal, what must have been a Craig’s list transaction with two groups that would have raised law enforcement eyebrows and many sketchy folks transiting the lot looking at cars- all could have been nothing but it got the hair on my neck up a few times. Not sure what the hotel can do and to be fair, nothing happened. I recommend this property if you have business. In the domain area. Awesome front desk team!! TRIPADVISOR.COM USER
Excellent value, highly recommended
Dec 31st, 2019
This inn is an excellent value in a great location close to 3 major highways and many amenities. It had great rooms which were clean and well maintained. The staff were pleasant and helpful especially when we had to leave a day early. TRIPADVISOR.COM USER
Dec 2nd, 2019
Staying for Thanksgiving weekend. There was mold on shower curtain, which was replaced after requested. Pet friendly hotel. Very quiet hotel. Bed and sofa bed very uncomfortable. Employees were friendly, when you saw them. Breakfast was ok, however, no orange juice. Neighborhood was ok, industrial. Will not stay again, as neighborhood a few blocks over was sketchy, and bed was very very uncomfortable. TRIPADVISOR.COM USER
Aug 4th, 2019
We enjoyed our stay here. The location is close to everything - restaurants and shopping. The room was nice and roomy. Free breakfast was good. We stayed on the top floor which was nice and quiet. Staff was very friendly. TRIPADVISOR.COM USER
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