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at the Residence Inn by Marriott Denver Downtown
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Great HiLo location & parking. Hot breakfast during covid
Nov 18th, 2020
Great location, in Hilo district. Few easy walking blocks to walking bridge to centennial park, for lots of parkland and bike paths that go long distance (to Broncos stadium and cherry creek state park). So lots of outdoor exercise availability! Hotel was nice cuz it had its own off street parking next to your units! (A plus for us with a topper). As parking is scarce in the Hilo area. However, did have $10/day extra charge. However, even with that, it was worth it. Good value hotel. Still serve hot breakfast (eggs sausage etc) in their dining area to go. Have a sever that fills containers to go for you to take back to your room. Thanks for still having a hot breakfast and serving it clean! Good covid care! TRIPADVISOR.COM USER
Home away from home
Nov 13th, 2020
Stayed here for a total of 2 weeks and absolutely loved it. In Highland we are walking distance from cafes, different cuisines, breweries & desserts. The staff was incredibly kind and friendly. Breakfast was even hot despite covid. Laundry, gym, and rooms were convenient to get to. Having a kitchen made it feel like a studio apartment. Very spacious rooms and good lighting. TRIPADVISOR.COM USER
Aug 19th, 2020
We were part of a wedding party where around 20-25 rooms were booked. Bed bugs were terrible! The lack of professionalism by the so called manager was mind blowing. They acted like we lying. She saw the bites on our family members. They offered a minimal amount of compensation to our son and family after many many months of emails back and forth. We were offered nothing and basically told to stop whining and move on. Stay at your on risk and be watchful of bed bugs!!! TRIPADVISOR.COM USER
Jul 24th, 2020
Even for pre-covid times I would say it was dirty. Room smelled. Quick wipe of light switches with Lysol and the towel was brown with dirt, so they obviously weren’t cleaning “touch surfaces”. Soap dish in shower not cleaned. Expect more from a Marriott property. To their credit, was not charged to cancel. TRIPADVISOR.COM USER
A Let Down
Feb 13th, 2020
We wanted a larger room so booked here. We found this Res Inn to be very dated. Our room was hideous although the carpet looked newer. The kitchenette flooring was disgusting. The bathrooms are so old, super low cabinets and counters. Never used a toilet so low to the ground before!! This place needs a new paint job and new bath and kitchens. Actually it needs to be gutted. Also, bathrooms not clean. I think they get wiped down, that's about it. Dirt behind doors, hair- gross. Can't close bathroom door if you are on the toilet. Ridiculous- never again. TRIPADVISOR.COM USER