Residence Inn by Marriott Edinburgh

36 Simpson Loan | Edinburgh, SCT EH3 9GG  [SEE MAP]Edinburgh, SCT  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Last minute getaway

Mar 14th, 2020

We were supposed to be going to Venice but due to the current global situation we were unable to go. The hotel staff asked if we had been to Edinburgh before, we told them our story (it was a bleated anniversary gift from myself to my husband), we came back one day to a bottle of prosecco in our room which I thought was a lovely gesture. Big room with great amenities. Staff were all very helpful. Great selection for breakfast for two people with very different appetites. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Nice hotel but room was freezing

Mar 3rd, 2020

I visited for the first time as part of a work trip. The hotel is well placed for exploring the city and has all the facilities we needed for our short stay. The biggest downside for me was the room temperature, with a floor to ceiling drafty window in the bathroom it made the whole room freezing even with the radiator on full in the bedroom. I ended up sleeping with two duvets plus a towel on top and with my jumper on. After 2 nights I left with a bad cold likely because of this which is a shame as everything else was very nice. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Weekend Break

Mar 2nd, 2020

Cannot fault the hotel the rooms were very spacious and clean.... the pictures online did not do them justice. Staff were fabulous and very accommodating with us arriving early. Will definitely stay again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Place to Stay

Feb 16th, 2020

My daughter and I stayed here for a week. I Cannot say enough good things about this hotel. Spacious rooms, great location, quiet neighborhood, good breakfast, and most importantly excellent staff! The kindest and most helpful staff I have ever encountered at a hotel. Seemed like I had lots of questions when I first arrived and was met with a smile every time I went to the front desk. I will be staying here again. Thanks so much to the staff for a wonderful stay. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

TERRIBLE TERRIBLE Property

Feb 12th, 2020

Nothing is as per their website. Photos are very deceptive. Most certainly not Mariott Standards. They are making a fool of the customer. I have only just checked in and have stayed in other Marriott's in Edinbugh but booked seeing the Room photos on the website and certainly dissapointed seeing the actual rooms. Very small room and very basic. The Beds slide all over the place..the mattress is extre,ely bouncy and loose springs...called the duty manager and she said she couldnt do much and best to speak to the General manager in the morning. Noting is as per the website pics....AVOID ID YOU AN. Heaps of better properties close by. Will ask for a full refund else will complain to the Marriott Management. No profesional staff...university stuidents doing jobs and have no clue . TRIPADVISOR.COM USER 

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