Residence Inn by Marriott Fort Myers Sanibel

20371 Summerlin Rd | Fort Myers, FL 33908-3706  [SEE MAP]Fort Myers, FL  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 3

Nice but wouldn't return

Feb 25th, 2021

Room was musty, not updated, mattresses were a bit saggy/sunken. The shower backed up so when standing in the tub the water came up from the drain and pooled at our feet. Fitness room was very nice, staff was pleasant. Could have been cleaner. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Declined

Feb 18th, 2021

We have stayed here probably 10 times over many years. Property showing age, especially in rooms. Windows not working, air conditioner had to be repaired twice in9 day stay. Joseph front desk wonderful. Housekeeping terrible.they keep first floor clean. Pool not vacuumed or deck not cleaned. One day pool cloudy, maintainence working on pump. Pool is heated which is nice. Bathrooms by pool dirty. Tables at pool not cleaned. They New it would be busy during February but you can tell they cut staff and haven’t brought them back yet TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Nice suites, quiet room

Feb 16th, 2021

Bathrooms were a little more worn down than the common area or bedrooms. With covid restrictions, there is limited housekeeping service, and you must ask the front desk for extra supplies/towels. Hotel is very convenient to Sanibel, and can walk to Publix. Staff were all friendly TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Good location, spacious room, but beware of bed bugs

Feb 10th, 2021

This hotel is conveniently located near Publix supermarket and some stores. When we checked in, the friendly young attendant told us that the cleaning service was as requested, not everyday. In the morning, the lady attendant told us a different story: only on the 5th day! And even that, the cleaning will not include bed sheets replacement. We were also told to put the trash outside our door in the morning...We had to ask for supplies at the Front office. That surprised us because the hotel is using Covid 19 to avoid housekeeping service, an essential and mandatory in hospitality business. The breakfast was also marginal: limited and almost he same menu for few days. One morning, they ran out of yogurt, and orange. Because of being pet-friendly hotel, one night, there were two rooms with dogs who kept barking for few hours. On our last night, we were bitten by bed bugs. They are itchy, red, and annoying. The management must resume stricter housecleaning service. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

needs a complete re model

Jan 30th, 2021

the only good thing about this hotel is the proximity to sanibel & captiva island. other than that i would rather sleep in the ocean than at this hotel. the carpet was tore up in our room, along with mold that was covered with paint in the bathroom. our room even had a broken window that wouldn’t shut so you always knew what the weather was outside. very safe lol. very old rooms and could definitely use a re modeling. the staff wasn’t very friendly & didn’t care about our broken window since they were apparently “sold out”. at least it was close to the islands. TRIPADVISOR.COM USER 

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