Residence Inn by Marriott Norfolk Airport

1590 N Military Hwy | Norfolk, VA 23502-1813  [SEE MAP]Norfolk, VA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 3

Average Residence Inn

May 14th, 2019

Nothing too spectacular about this Residence Inn. Check-in was quick and easy - super friendly staff. Room was clean. The pull-out bed was pretty jacked-up - my teenager ended up sleeping on the couch cushions because we couldn't even get the bed out (metal bar had busted off the bottom). Breakfast was good. WiFi fast and free. Parking abundant. Pool was good - although the hot tub wasn't functioning properly (it was more like a warm bath). TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Disappointing

May 13th, 2019

This hotel could use a little updating. Carpet in our room torn, bath tub chipped and discolored. At breakfast there was no coffee, oatmeal was empty, fruit empty and this was 8:30 a.m. When we asked the desk clerk if they had no breakfast attendant she said everyone is on a meeting. Who calls a breakfast meeting in the middle of breakfast? This was a disappointing stay. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Competent Staff and Clean Suite

May 8th, 2019

Having stayed at this particular location a couple of times before, I was not surprised to have a flawless visit once again this trip. Check-in was easy and I got a room far away from the ice and vending machines in the elevator as requested. Breakfast service was also excellent with the attendant making sure everything was hard and replace it. The entire staff seems to be working their hardest and paying attention to customer service. I will definitely stay at this residence Inn again next time I’m in Norfolk. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great value

May 7th, 2019

We had a very nice stay at this hotel. It's conveniently located near the airport and highway, the rooms are clean and quiet, and the staff is very pleasant. There are a number of public spaces for guests to use as well as ample free parking. We didn't take advantage of the complimentary airport shuttle or fitness facilities, but it was good to know that they were available. As is the case for the Residence Inn brand, this property offered spacious accommodations, lots of amenities, and an overall great value. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Frustrated and Tired!

Apr 19th, 2019

Marriott is under construction at the hotel we usually stay at which is next door to this hotel but since it didn’t show up under Marriott search engine we booked and accepted staying at the Residents Inn run by Marriott. Upon checking in I made it clear I am a very light sleeper and she booked us in on the fourth floor back of hotel. I was kept awake by the drag racing of motor bikes constantly, the first part of the evening and then had a bunch of youths playing basket ball on the tarmac just down from my windows. I called the front desk to complain and was told they are allowed to be out there until ten PM! I finally got about four hours sleep before having to catch a plane four hours later! Avoid this hotel unless noise doesn’t bother you! TRIPADVISOR.COM USER