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at the Residence Inn by Marriott San Antonio Downtown/Alamo Plaza
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Nov 3rd, 2020
Location is great with lots of food options nearby. Staff was great; too many names to list all the wonderful ladies behind the desk. Room was clean and site was well-maintained. Even street parking was worry free. TRIPADVISOR.COM USER
Customer service was excellent
Oct 29th, 2020
This is one of the few hotels that has offered a hot breakfast option during the pandemic which is a rarity for road warriors this year. Very good about safe sanitary practices as well. Everything was excellent. One front desk person, Frances M. made the evenings feel a little more like home. Would definitely stay here again. TRIPADVISOR.COM USER
Great Experience and Customer Service!
Oct 16th, 2020
I spent 3 weeks here at Residence Inn Alamo plaza. I must say this was a wonderful experience. The staff is very friendly and helps you out with whatever you need.Sherry goes above and beyond to satisfy the guests. Alejandra is very friendly and always has a smile on her face to greet you in the morning. The hotel is two blocks away from the historic Alamo,plenty of restaurants and entertainment so there are plenty of things to do outside of the hotel. I would recommend this hotel to anyone visiting downtown San Antonio you'll get the best bang for your buck. This will definitely be my go to hotel when I visit again. TRIPADVISOR.COM USER
Oct 16th, 2020
We’ve been out here for about two weeks and I have to say that the staff has been extremely courteous and kind. Sherry and Alejandra have been extremely kind and delightful during the last few weeks while work has been the opposite. Every morning we get a delicious breakfast where I’ve fallen in love with the Texas shaped waffles. We even had fresh made chocolate chip cookies made for us before we left to work one morning. It was AWESOME!!! I would recommend this hotel to anyone at any time, given the staff and the walking distance to restaurants and the Alamo, this has been a true delight. TRIPADVISOR.COM USER
Aug 18th, 2020
Very friendly and professional staff. I appreciate the great care taken by the staff during our visit. We stayed 30 days and I would stay at this location again. Walking distance to the Riverwalk and quick access to the highway. The Parking garage is attached to the hotel and key card access is required to enter the hotel. The hotel has 13 floors and fast elevators. Laundry rooms on separate floors with 2 washers and 2 dryers in each Laundry room. TRIPADVISOR.COM USER
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