Residence Inn by Marriott Tampa North-Fletcher Avenue

13420 N Telecom Pkwy | Tampa, FL 33637-0940  [SEE MAP]Tampa, FL  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 2

Not Mariott standard

Nov 5th, 2019

Rooms are new and recently renovated but this hotel is missing some managing. Trash cans located only by front entrance, no coffee after 12pm, breakfast starts late.. Would not return there anymore.... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great stay

Oct 27th, 2019

We just left the residence inn and had a great stay. The staff was wonderful and the woman working at the front desk even gave the kids pennies out of her own wallet for them to use at the penny machines at bush gardens! The woman serving breakfast was super sweet and breakfast was delicious! Thank you for a wonderful stay!!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent hotel!

Aug 7th, 2019

This was our first visit to this property and have booked another based on our experience. The staff were so awesome this includes the front desk and the team in the breakfast area. They do something I have not noticed any other property doing that is the housekeeping staff puts a small plastic bathtub duck in every tub. Very cute touch. Our room was comfortable and spacious. We had the one bedroom suite which gave us plenty of room for the 4 of us. The full kitchen is a true benefit for sure. The property is not far off Interstate 75 and the area is building up fast. Not a lot of places to eat close by but drive a couple miles and there is plenty of places to choose from to eat. We love residence but as a Titanium Elite member I tend to not stay at these properties due to the fact that a member only recieves half of the points most other Marriott properties give. It is not this properties fault, it is Marriott's. Change the points scale more like the other and I would book all the time. Looking forward to the next stay here! Nice job team! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Terrible

Aug 6th, 2019

Long time Marriott customer. My 80 yr old father is a Moffitt cancer patient. This hotel is near them. My family and I have stayed there on and off during the past few months due to my fathers illness. Between all of us and my parents we’ve spend thousands of dollars staying at this hotel. There was a reservation issue, two reservations for my father, once again, almost 80 yrs old, going through chemo. Usually I get copies of reservations, for some strange reason never received it. I was told he went down and made it himself. In the past, even when he does that, I get copies. By the way, he had just finished with a serious procedure...strange, the one time I don’t get a copy, they have my email on file. When they checked in, their “GM”, Tracy wants to charge them for both rooms, not taking into consideration the illness, the customer loyalty, their relationship with Moffitt and my father not recalling coming down and making the reservation. Out of the kindness of her heart, she will waive the cancellation fee if she books all the rooms. Incredible!!! She was rude to my 80 yr old parents, my sister in law, who took them. My sister in law travels often, stays at Marriott all over, all the time. She has never experienced the rudeness and inflexibility she experience with this person. I contacted them, this GM, Tracy, didn’t care, was sarcastic on the phone. She said if I had a problem, call customer care. Refused to give me her supervisors number. So disappointed and obviously, they don’t realize customer service and how much business they will loose. We will certainly tell everybody about our terrible experience and they won’t ever get a penny from us or anybody we know. So disappointed at Marriott..... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

5-Star Residence Inn, Tampa

Jul 27th, 2019

This is one of the best properties at which I have ever stayed, in every respect. Management has the highest standard of excellence regarding cleanliness, customer service, amenities, events ("mixes"), etc. All staff strike that rare and perfect balance of professionalism and individual attention. The rooms are attractive and clean; all furniture, kitchen, and personal care items are high quality. The daily breakfast is delicious. Amenities include: a pool, gym, tennis and basket ball court, dining area, and laundry room. Excellent location, right near I-75, Busch Gardens, Lettuce Lake State Park, grocery shopping, restaurants. I highly recommend this property. TRIPADVISOR.COM USER 

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