Residence Inn by Marriott at Anaheim Resort/Convention Center

640 W Katella Ave | Anaheim, CA  [SEE MAP]Anaheim, CA  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 5

Most upscale Residence Inn I’ve ever seen!

Mar 11th, 2020

I am a titanium elite member and don’t typically care to spend many nights in Residence Inns. I prefer the higher brands of the brand such as Ritz Carlton, Westin & JW Marriott. I selected this hotel because it was the closest in proximity to Disneyland, as I knew we’d be walking. The free breakfast rivals that of a more upscale hotel. Waffle makers in the shape of Mickey mouse, an oatmeal/parfait station with toppings such as almonds, coconut and chocolate chips. Their fresh fruit selection was really nice. The rooms, beds, kitchens and bathroom were all really nice. The lobby was spacious and huge like a regular Marriott. The only thing that needed improvement in my opinion is the couch in the living room. It is like vinyl pieces of brick. If you lean back the pieces of the couch start to slide off. I believe it was a sofa bed underneath, but as a couch it literally was horrible. We found a blanket on the ground to be more comfortable. But hey, you can’t have it all! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Not the best, not terrible

Mar 7th, 2020

My family and I recently stayed in a family suite (the one with the separate kids bunkbed room). We had originally booked a theme park view, however upon check in they informed us that they had accidentally given away our room the day before, and that the view would be different. Long story short, they reduced the rate we paid and we had a view of the pool instead. Housekeeping is a significant problem with this hotel. The kids bathroom was really dirty: the door frame ledge on the bottom was covered in thick dust, the corners of the floor were gross, with piles of debris and hair. There were dried urine spots on the toilet bowl. The adult bathroom (specifically the toilet) was only cleaned once during our stay (5 nights) and the sheets were not changed on a regular basis. While they come in and make the beds and provide fresh towels, they are absolutely not cleaning. We utilized the guest laundry facility and the dispenser of laundry soap was broken, as well as the credit card options on both the washer and dryers were broken. One of our dryers didn't work at all, and we had to run an entire new cycle. The front desk was definitely not surprised when we mentioned it to them. The staff was very friendly, the breakfast was pretty good and the pool and hot tub were a welcome end to the day. We walked to Disney and then dinner every day. It's a great location. If I had to do it again, I would have complained about the cleanliness of the rooms but otherwise, it was a fine stay. I'm surprised at the rave reviews it receives, however. It's a decent place, but for the price you pay, I'd expect it to be cleaner. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Not worth the price

Mar 4th, 2020

My family of 3 spent 3 night here in the Theme Park View King room. It cost $1,400 Cdn. What a rip off. Pros: close to park and CVS breakfast buffet decent Cons: although I requested early check-in months earlier and extra towels, we were told to bugger off when we came in a couple of hours early. Flying in from Canada with a 3 year old we would have loved to have a nap and freshen up. We came in at 130 and they said they'd text us at 4 when the room was ready but they didn't. We didn't get extra towels either. they sent an email saying I could check in online and I requested an early check-in and extra towels. We recieved neither. their was no view of the park for which I had paid extra for, although the palm trees outside our window and the hotel across the street were nice. the room was a strange trapezoidal shape that made sitting on the couch to watch TV uncomfortable due to the strange viewing angle. The sofa bed was terrible unless you liked springs. housekeeping never cleaned the room properly and we had to request both sheets and towels (again). Conclusion: $1400 for 3 nights was a rip off for this place that was no better than a budget motel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great place!

Mar 4th, 2020

Great location. Clean, spacious, comfortable and nicely decorated rooms. Great breakfast. Pizza Hut in lobby was good. Nice little bar in lobby. Easily walk to Disneyland parks and downtown disney. Easy access to drug stores, restaurants. Area surrounding property felt safe and was clean TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5


Mar 4th, 2020

Definitely enjoyed our stay. Clean room, very spacious suite with plenty of room for everyone, great customer service, yummy complimentary breakfast, and perfect distance to Disneyland. Enjoyable and perfect stay for the family. TRIPADVISOR.COM USER 

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