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at the Resort Mundo Imperial
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Nov 17th, 2020
Great experience and service by my man Martin Javier, the beach is cool, the music is at a perfect level for you to relax, beverages direct to your balinese and great mixes. Come and have some real fun. 👍 TRIPADVISOR.COM USER
Zona diamante, not at the beach but all inclusive resort
Sep 30th, 2020
At first we were skeptical about booking a beach resort that was not at the beach. But when we arrived the COVID19 sanitation protocols and check-in service was great. We were lucky to not have to wait and got our rooms promptly at our arrival, which was before 2pm. I loved the fact that each room had a balcony and that we could see the ocean from afar. Ah and the nespresso machines definitely was a plus. The water at the pools were a bit warm for some reason. The food was not impressive but not bad. I'd say above average for a regular all-inclusive. TRIPADVISOR.COM USER
Great all inclusive!
Aug 30th, 2020
Me and my girlfriend are vegans and decided to stay here because the hotel is All inclusive. At first the available options were limited but after talking with the staff we were amazed! The chef prepared special lunch and dinner everyday!!! The food quality is excellent and everyone was really nice to us. They made sure we were not hungry and took our preferences into account. The manager was so nice and made sure we weren’t missing anything! The chef was eager to prepare special food for us and made a quick stop at every meal at our table to make sure everything was ok with our food. The food was DELICIOUS. From the starters to the desserts. We’ve stayed at other All Inclusives before and this is (by far) the best treatment we have gotten. Shout out to all vegans and vegetarians out there.. this is the place we’ve been looking for! TRIPADVISOR.COM USER
Aug 14th, 2020
Great service!! Had the best time Javier Moreno was an excellent pool server who went above and beyond!! Very attentive and considerate. We visited the other resort, affiliated Princess it was ok. Over crowded, however the service at Mundo imperial was extremely excellent. The restaurant Carnivore was exceptional!! Our server there Jorge was also the best!! Will definitely highly recommend)!! TRIPADVISOR.COM USER
Gym and spa
Aug 7th, 2020
hotel is very great they have great customer service the gym is very nice it’s very completed and the people are very nice they are very customer service here great customer service here so if you come to Acapulco you should come to this hotel Palacio. If you need a great tour of the gym or spa you should contact Rusni 👧🏻 TRIPADVISOR.COM USER
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