River Hotel

75 E Wacker Dr | Chicago, IL 60601-3756  [SEE MAP]Chicago, IL  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Great staff, comfortable room

Feb 15th, 2020

I stayed at the River hotel for one night only. I just whish I could have been longer. The staff was very friendly. Location was great, next to the Magnificent mile. Clean and comfotable room. If I am ever inn Chicago again River hotel will beið þú choise. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wonderful!

Feb 10th, 2020

Pedro, Sierra, and Mila went above and beyond! My fiance (Katie) and I stayed at the hotel for our one year engagement anniversary and Katie's birthday. I spoke with Mila on the phone and mentioned the special occasion. She said she would make sure we had an upgraded room with a good view, she did not disappoint! We checked in with Sierra and Pedro, we were impressed right from the start. Everyone was very friendly and accommodating, we couldn't of asked for more. We instantly felt like welcomed family. The room was perfect with an absolutely beautiful view, and to our surprise, they had left a birthday card for Katie and a happy anniversary card for the both of us. With hand written messages on both, not just a printed out quote. It was a very personal touch and made us feel even more at home. They had also put out some chocolates, snacks, and some delicious cold brew coffee for us. The whole thing really made our day and put Katie on cloud nine. Whenever we are back in the Chicago area, The River Hotel will be the only place we will stay. Again, Mila, Sierra, and Pedro, you could not have done a better job. Thank you so so much for making our special weekend even more special and memorable. I hope that you three get to read this and we hope to see you again soon. Gratefully, Dale and Katie Crook. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Two Star Hotel At Best

Feb 1st, 2020

I spent 2 nights there and was not able to sleep. The staff put me in a room where the headboard of the bed is the same wall that the elevator shaft is in, so all night you just hear the elevators going up and down. Location is good, and it is very inexpensive, but those are the only two positive things that I can say about it. The rest of the place was mediocre, or below average. The carpet is old, worn out, and stained. The room is extremely cramped, for example, the bathroom doesn't even have a single drawer in it, so they hang the hair dryer in a bag on the backside of the door on a towel hook. Their is no ironing board or iron, so if you are traveling for business and need to iron your shirts/pants/suits, you are out of luck. The bed frame is one of those old metal ones from the 1960s. Window opened to a dark alley, and faced the side of another building. Homeless people were outside of it, asking me for money when I was outside at night. When I checked out, the staff didn't even inquire about my stay - they just handed me my receipt and said that they had my card on file and they didn't need to see it a second time. It's ok if you are traveling solo and just need a cheap place to stay, but I wouldn't suggest it for couples, families, or businessmen. if you do stay there, make sure that they don't put you in a room adjacent to the elevators. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good Hotel / Location

Jan 19th, 2020

My wife and I stayed here for the Taste Of Chicago. Checkin was early afternoon and we were greeted warmly. We used Lyft or walked to travel around the area as this hotel is downtown right off the Chicago River and downtown parking is very costly. The room was fresh, and had all amenities of home(Fridge, Microwave, Coffee Maker, etc.). The bed was very comfortable and we had a GREAT view of the river and city. I rate this hotel 4.5 stars. I would stay here again when I return to Chicago. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fun!

Jan 19th, 2020

The River hotel is in a great location and everyone was very helpful with upgrades as well as recommendations in the area! The accommodations were perfect for a quick overnight trip to the city with my daughter. TRIPADVISOR.COM USER 

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