River Lodge

713 W Sioux Ave | Pierre, SD 57501-1856  [SEE MAP]Pierre, SD  [SEE ADDRESS]

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Guest Reviews

Tripadvisor Traveler Rating 1

How does this place get even 1 star???

Mar 11th, 2021

Rented a total of 5 rooms, had to get room keys re-issued each day. TV didn't work. Breakfast is the worst continental I've ever had. Coffee was cold and weak. I've stayed at other Baymonts in the past and this one does not stand up to the Brand name TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Cherie super helpful!!

Feb 13th, 2021

I needed a room right away, we live in the country and had to stay in town. I stayed in the apartment style room. Great check in experience and Cherie made sure to let me know if I needed anything further to let her know right away. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Very Disappointing in Many Different Ways

Feb 3rd, 2021

We stayed only one night, and only because we had unpacked before we really looked at the room. When I went into the bathroom there was a strong smell of cigarette smoke. I was surprised, because the room was no smoking. I finally discovered the source -- cigarette ashes and human hair on the closed toilet seat cover -- either from the housekeeper or the prior guest. The room was very noisy -- we could hear the people above us walking around, and whenever they used the shower, there was a loud roaring noise from the pipes in the wall. The TV remote control did not work, and so to change channels or adjust the volume we had to reach behind the screen and search for buttons. The wifi was unstable, and kept dropping us off line. The room itself was tired and in need of updating. There was no evidence at all of any special precautions for Covid safety, except the front desk staff are behind plexiglass. When we came in from dinner there were six men standing or sitting all over the lobby drinking beers and none wearing masks. We could not wait to get away in the morning! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Should have been better

Feb 2nd, 2021

My husband and I and 2 sons had business in Pierre early (7:15) on Monday morning so I made reservation at the Baymont for Sunday evening for 2 adjoining rooms. We arrived late afternoon and checked in. The friendly young girl at the desk checked us in and told us to head out the door and head left for parking. We did this but only found TESLA spots so drove around back. We found many spots open at the back and parked and began to unload our car when we were accosted by a woman telling us we could not park there as it was private parking and she would see to it that our car was towed. Okay, we moved our car, then had to walk back around the building and enter in the front to find our rooms. We find our rooms and NO they are not adjoining, but they are at least next to one another so we decided we could make do. When we went to leave for dinner we found that the door to our sons room would not lock. As we had electronics in the room this wasn't desirable. My husband went to the front deck to resolve the problem and the young girl just looked at him blankly when told the door would not lock. She had no solution. My husband suggested a different room? She agreed and now our sons are moved to a new room at the other end of the motel. The rooms were small but clean. The bathroom was positively tiny. Would we stay here again? I'm not sure. The staff while pleasant does need some additional training especially in the matter of the parking. If we had gotten up to attend an important meeting to find our car towed, well that would have been disastrous. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

A Restful Night

Jan 30th, 2021

I come to Pierre often for meetings but this is the first time staying at this hotel. The hotel is conveniently located. The front desk staff member greeted me with a smile and was helpful. My room was comfortable, clean, and I was able to relax. I will add this hotel to my list of hotels to check with when staying in Pierre. Travel safe... TRIPADVISOR.COM USER 

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