Rocky Waters Motor Inn

333 Parkway | Gatlinburg, TN 37738-4963  [SEE MAP]Gatlinburg, TN  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 1

DO NOT GO HERE!!

Feb 22nd, 2021

I stayed here February 2020 and it was a good buy. Room with double beds, no problems. Upon returning in February 2021 things have changed and here is a list. 1. I couldn’t check in at check in time due to poor staff and management 2. Front desk management was rude and lied. 3. The KING room I booked had paint dripping down the walls. 4. There was a pair of old socks in the room that were not mine. 5. The ceiling had cracks 2 massive cracks in it. 6. The hot water kept coming on and off. 7. SPIDER. 8. Staff wasn’t even at hotel upon checkout had to drive to their OTHER location. Please stay anywhere else. It doesn’t matter the price, do not go to this hotel. Please hire good staff and CLEAN YOUR HOTEL. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Basic.

Feb 7th, 2021

Location was convenient for the price, but the room itself smelt like paint the entire stay. We could hear every noise outside, and every noise to our next door neighbors, literally until 240 in the morning. There was no soap in the bathroom to wash hands with, there was a coffee maker with pods but no cups, sugar, anything to stir with etc... for the price you pay it is mediocre. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Weekend get away

Jan 25th, 2021

We arrived at the hotel at 330. We were told check in was 3. When we arrived we are told our room was not cleaned and we had to wait. After 1 1/2 hours our room finally became available. The room was clean but very very out dated. Our room was on the front facing the traffic and all we heard all night was the traffic going up the road. There were no matches provided for the fire and we were given two wash clothes for bathing. There was no hair dryer to dry our hair. At 11 am we were called to stay it is check out. Ok check out I understand but we checked in at 530pm bc the room was not cleaned. We were told by the gentleman at the front desk that they were short handed bc of Covid 19. Ok but you charge 150 a night for a below standard hotel. I recommend go to another hotel. Don’t waste your money or time in this hotel where you are not valued as a paying guest. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Bad

Jan 24th, 2021

Stayed last week for 3 nights and had two rooms rented. Definitely not up to cleanliness standards even for a very cheap motel which this was not. Found dirty socks in a dresser drawer and a used kuerig pod in the coffee maker from previous occupant. In other room we rented we found an empty container that smelled like marijuana. No hand soap to wash hands was provided. Both back doors did not feel secure and lock on one did not work. This place definitely needs to invest in a remodel for what they charge for a nights stay. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great Service

Jan 23rd, 2021

The staff is friendly, knowledgeable, and professional, always willing to assist any way they can. The balcony over the river adds to the peacefulness of the Smoky Mountains! I highly recommend this location for affordable lodging. TRIPADVISOR.COM USER 

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