Rooftree Hotel

200 Kwang-fu South Road | Sandown  [SEE MAP]Sandown  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 2

Not the best

Nov 6th, 2019

Let me start by saying I don’t like writing back reviews,but I tell it as I see it.booked to stay for a week.on arrival walked in through the door and rang the bell and was meet by the owner who said HOW DID YOU GET IN,the door should be locked(not the best welcome)the room was ok but the bed creaked loudly when you moved and there was rubbish underneath.the wardrobe door also creaked but we solved that by putting Vaseline on the there was only 3 coat hangers each.the shower didn’t drain very well and at one stage I thouth it was going to over flow.the toilet took 3or4 attempts to flush.we requested an iron and ironing board but they didn’t have an ironing board but she did lend us her iron.the room was quite warm and the fan with 2 speeds of whic only one worked.on several occasions the beds were not made,just thrown over.the picture shown is of the rear of the property and car parking was extremely difficult on the front,very narrow with space only really for 4 cars.the landlady did her best and was pleasant while trying to work round her 4;children TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Rooftree House

Sep 15th, 2019

Hardly 4.5 star and certainly not an hotel. Sink not cleaned the five days we were there, bottom sheet of bed never straitened and pillows left just how we had left them when we were sitting in bed. Where we made early cup of tea tea marks from spoon never wiped away. The day of arrival there were two little packs of biscuits; one tiny shower gel and one tiny shampoo but never more put in shower room when they had nearly reached bottom. No second spare toilet roll supplied when spare one put on holder. Breakfast was same daily and not too exciting, especially salmon & scrambled egg. I could go on!!! Lounge was very uninspiring and bookcase looked as though books had been thrown into it. You were unable to go in to garden and front garden looked like a builders yard. On the website it all looked fantastic so we were very disappointed. I don't like giving a bad review so I will end on a more positive note and say Debs, who ran it, was pleasant but she needs to think about how to improve things. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Not good

Aug 11th, 2019

Stayed here for 5 nights . Firstly the whole place smelt of dog not nice. Very noisy as it's on a main road. Breakfast was not good no fruit selection and couldn't make poached eggs. Wouldn't stay again TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Approach with caution

Aug 4th, 2019

Stayed at rooftree guest house for a few days recently. Well, I’m all for it being cost efficient and value for money, but to pay for bed and breakfast and receive only half of that offering to an adequate level was disappointing to say they least. Before I continue, this is not a slight on the people running the place per se, more of the establishment as an offering. These are the pros and cons of our stay of several nights: Pros: •Good breakfast selection •Working TV and WiFi •Decent shower/bathroom facilities Cons: •No curtains in any rooms, just blinds •Bedsheets/Linen not changed once during stay •No other maintenance eg hoovering carried out during stay •Very loud barking/growling dogs from early hours all throughout the day Now this all may seem a bit harsh, but we stayed during sunny summer days where the mornings were bright. So to be woken up by streaming sunlight through poor quality blinds at 5am dawn each morning of a holiday is not good at all. Being stirred by fighting growling dog/dogs, all whilst having to sleep on sandy unchanged sheets made for a poor sleeping experience. Surely putting curtains in all rooms would come at low expense?I could not wait to return home to get a full nights sleep for the first time in days. A shame considering the 4 star rating and the fact I love the IOW. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Basic but good value for money

Jul 24th, 2019

We just got back from a 2 night stay at this hotel. We had a positive experience and we would return there again. The mattress was new, a bit firm and slept really well. Even though our room was on the ground floor and facing the street we didn’t have any issue with the noise. The room was very big and spotlessly clean which is the main thing when you’re staying at a hotel. About the breakfast, there’s a selection of cereals, yoghurts and juices to help yourselves and a choice of full English breakfast or scrambled eggs with salmon. Parking in front of the hotel is an option but it’s quite narrow. I parked on a side road and I didn’t have any issue at all. The place needs a bit of work like a bit of painting but it’s good nonetheless. Also I would recommend to add black out blinds and toilet brushes. TRIPADVISOR.COM USER 

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