Royal Garden Champs-Elysées

218, 220 Rue Du Faubourg St Honore | Paris, Paris 75008  [SEE MAP]Paris, Paris  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 5

not exaggerating when I say best value for money I've ever had

Dec 23rd, 2019

The hotel is extremely well located and has really excellent extras that you don't get in every 4 star hotel around the world including slippers, plush bathrobes, nice toiletries and refreshments. The beds are comfy, the receptionists and all the staff are EXTREMELY friendly and helpful and overall its a wonderful find. Will definitely stay here again and highly recommend to anyone travelling for business or pleasure. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

A Mouse in our room

Dec 21st, 2019

We stayed in one of the family apartments. First of all, we were waiting 90 minutes for the appartment at check in. We arrived at 3 in the afternoon. The room was clean, but furniture and clossets was old and used. The first night, we saw a mouse in our room. Then we informed the hotel about it, we were told that there was nothing they could do about it, and we should give it a name, because but was going to stay. Untop of that, there were also lots of ants in the apartment. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fantastic comfortable hotel just 3 min walk from Arc de Triomphe!

Nov 6th, 2019

It's not easy to find a right place to stay in the big cities! But Hotel Royal Garden Champs Elysees is the right choice for Paris! It's very good location, 3 min literary walking distance to Arc de Triomphe and Champs Elysees or shopping on rue du Faubourg Saint Honore! The breakfast is rich and high quality! Rooms are clean, big enough and quiet. The stuff is so helpfull and friendly! Don't miss it! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

BAD customer service

Aug 30th, 2019

AC not working, & not being informed prior 2 my short visit. Receptionist checkin me in without saying AC not working. I checked out nxt mornin STAT. No discount 4 z horrible night, no free breakfast! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Grubby, smokey and tired

Aug 19th, 2019

Very tired and run down hotel. We first arrived after a tiring drive from the Nurburgring direct to Paris. We were greeted by an extremely nice gentleman who wanted to get us sorted. We walked into our superior room to be greeted with the stench of cigarettes. I spoke to the staff and they apologised and immediately gave us another key to a different room. Sadly greeted with a standard room with no balcony and even worse stench of stale smoke! I was pulling my hair out at this point. After some under the breath French being spoken by the hotel staff they offered us an apartment due to the fact we were ready to leave the hotel. One positive, there was no smoke smell! However, all three rooms looked extremely tired and lack of care from the cleaners. Cracked mouldy ceiling in the bathroom, mucky grout all over, dust all over the walls, broken aircon and ceilings looking like a leak had happened. (Pictures attached) At this point we were too exhausted to even go back down to the foyer. Would not stay here again and I think the 7.7 rating is extremely generous. Only positives I can say are cheap parking at €20 a day and very polite front of house staff. Needs some serious investment to correct this hotel. TRIPADVISOR.COM USER 

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