Royal Palms Resort and Spa

5200 East Camelback Road | Phoenix, AZ 85018-3020  [SEE MAP]Phoenix, AZ  [SEE ADDRESS]
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Courtesy of Royal Palms Resort and Spa

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Guest Reviews

TripAdvisor Traveler Rating 4

Nice resort

Jun 15th, 2019

This is the second time we visited this nice resort. We are Hyatt members and we just came from their Andaz resort. This property is nice with beautiful landscaping and nice casitas. The only issue is that it needs updating. The rooms are nice but a little tlc is needed. The staff were nice and interested in us as guests. We did however experience slow service at the bar and we canceled an order since it took so long to get organized. I did ask for some nuts while waiting and the comment was ( I will look in the back). We never heard back. The other minor item was in the morning there was no coffee available at the lobby. The Andaz had that along with much better attitudes about service. I guess it depends on how the manager looks after guests. We hope they can turn this property around or they will lose their Hyatt customers. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Magnificent Getaway!

Jun 12th, 2019

My wife and I found our new getaway. The staff, the food, the views and the room all could not have been more romantic and relaxing. We only had time to stay one night, but we left feeling refreshed and planning our return. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Very nice resort

Jun 12th, 2019

The resort was very clean and elegant. The resort staff (from the receptionist to the housekeepers) was very accommodating and was helpful when I needed them. The landscapers cleaned and took care of the sidewalks every morning. Overall, great resort and I would highly recommend it. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wedding reception perfection

Jun 11th, 2019

We held our wedding reception at the Royal Palms Resort and Spa. The resort was perfect, the staff was kind and caring making sure our needs were met and all of our guests commented to us how wonderful an experience they had at the resort. Thank you and we will be back. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great service

Jun 10th, 2019

It was our first time and we will definitely be coming back. I would say they should maybe think about a new dinner menu at T cooks extremely overpriced for what you get and the taste was not good at all. Everything else was amazing! TRIPADVISOR.COM USER