Royal Sonesta New Orleans

300 Bourbon Street | New Orleans, LA 70130-2213  [SEE MAP]New Orleans, LA  [SEE ADDRESS]
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Courtesy of Royal Sonesta New Orleans

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at the Royal Sonesta New Orleans

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Guest Reviews

TripAdvisor Traveler Rating 5

Family stay in New Orleans

Sep 17th, 2019

GREAT hotel and venue. Perfect hotel in a perfect location for family fun. Concierge went out of his way to ensure our family had great experiences while in NOLA. Can't recommend this hotel highly enough. It is in the heart of the French Quarter and has fabulous, clean amenities. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Good Hotel, Double Charged

Sep 16th, 2019

Hotel was great... until a week later instead of updating my pre-authorization ($1,544) on my card with the correct amount they instead charged me an ADDITIONAL charge for $1,504. Tried calling them with customer service from my card provider, was redirected twice before being sent to voicemail. When we got back on the line to talk to someone they told us too late, call back tomorrow. Beware, they might get you too! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

In a word, perfect

Sep 16th, 2019

Location, the absolute best. Service, OUTSTANDING!. Food and entertainment venues, again, outstanding. Recommend the concierge level, having the breakfast, and Happy Hour, bottled water and snacks in the Lounge on 7th floor was wonderful. Shout out to Chantel at the Front Desk, pleasant, and knows her job to a tee. Charlie, in the Concierge Lounge, such a pleasant and helpful young man, on his way up for sure. Damian (sp?), Concierge Host, so friendly and helpful at all times, and finally Ebanks, bellman extraordinaire! Thanks to all who made out stay so exceptional and insuring that when we are in NOLA, we will come back home to the Royal Sonesta. Truly a quiet Oasis to come back to at the end of the day in a bustling French Quarter. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Love my stays at RSNO

Sep 15th, 2019

We enjoy the quiet inside rooms with balcony or by the pool. All service personnel are excellent and very attentive--valet, bellman, check-in. Breakfast service by Ruth in the Desire Oyster Bar is top notch. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice but noisy as you would expect on Bourbon Street

Sep 14th, 2019

Even when we paid for an upgrade to a balcony on the back side of the hotel it was pretty noisy at night and in the hotel hallways but we expected it because after all that comes with the proximity to Bourbon Street and it was fun to be in the middle of the action and in close walking distance to all the fun restaurants and shopping etc in the French Quarter. The bed was comfortable. The fitness center was great. There is a jazz club with live music and a restaurant and a breakfast cafe in the hotel plus a pool in the courtyard so it basically has everything you need. TRIPADVISOR.COM USER 

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