Royalton Park Avenue

420 Park Avenue South 29th Street Main Entrance | New York, NY 10016-8403  [SEE MAP]New York, NY  [SEE ADDRESS]
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Courtesy of Royalton Park Avenue

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Guest Reviews

TripAdvisor Traveler Rating 5

The Fashionable Gem

Mar 24th, 2020

We had a wonderful visit to New York City and The Royalton Park Avenue was the cherry on top! The hotel is just a short distance from the magnificent Time Square and many other attractions (ex. Empire State Building, Flatiron building, Union Square). The Royalton is situated on the corner of 29th and Park Avenue (great location), giving us many options. We literally would walk outside the hotel and just start walking because there were so many things to explore. The Royalton is fashionable, metropolitan and hip. It is tastefully refurbished and has a touch of old-world charm and upbeat modernism. I was happy that the front desk staffer asked it we wanted to upgrade to get a balcony because it was such a nice view. We received an 11th floor room (clean room) with a partial view of the Empire State Building. We could see the top of it as it was changing colors to reflect Valentine's Day. We loved the modern bathroom that had a separate tub and shower. We also loved the rooftop pool. We didn't get in the pool but the view was really, really nice. It was very cold, as it was February. We could see steam coming from the pool, which created such a picturesque scene. Hotel guests were in the pool enjoying themselves and the awesome view. The rooftop bar/lounge (next to the pool, but inside) is where hipsters and sophisticates gather for hot music, nice cocktails and a laid-back, retro lounge atmosphere. The Bartenders and hosts were nice, accommodating and professional. I came back to the bar for a second night but couldn't remember the name of the cocktail I had the night before because the bartender (I believe he was from California) designed a special cocktail for me. He remembered it and remade it for me! One of the best parts of the Royalton Park Avenue was a hotel staffer named "Juan" . He was the nicest, most personable hotel staffer we have met in the United States. And we travel a lot (domestically and internationally). There is only one other hotel staffer who had his great disposition and he was in London at another 5 start hotel. Juan, you made our trip to NYC memorable! You're phenomenal! Keep doing what you do. Your top-notch personality and disposition makes all the difference! We recommend staying that the Royalton Park Avenue. We will return. Thank you to all that accommodated us during our visit. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Amazing!

Mar 16th, 2020

What a beautiful hotel. It showed it's age due to lack of electrical outlets but makes up for that small detail in great staff, clean room, amazing amenities and comfort. Cherry was amazing and so kind at check in. Very knowledgeable and personable. Her manager on duty (sorry forgot her name) also welcomed me. The text greeting from Taylor was a nice touch to incorporate technology and make me feel like I was looked after. Overall a great experience for the short time I was there. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fabulous

Mar 9th, 2020

We arrived on 5th March & leave tomorrow. We came for my 50th Birthday. The staff are so courteous & helpful. The rooms (King) are huge and comfortable. The beds & pillows are fab. The reception area is being upgraded but this in no way affects the area. We would all definitely stay here again & would highly recommend staying here when you visit New York. If I’m being really picky I would say a kettle in the room would be handy. Thank you Royalton for making our stay a great one. See you again! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great location & facilities

Mar 8th, 2020

From check in with Marcelino & additional help from Tulio - we loved our stay - the location midtown is great. Breakfast with amazing views - served by the very efficient Martin, after a refreshing swim is excellent. Even the life guard was happy to help & take some photos. Exceptional place to stay, we will be back & thanks all for making it a great weekend 👍🍎🇺🇸 TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Lots of pluses and minuses

Mar 6th, 2020

I stayed at the Royalton with my daughter this past week. The hotel although not new is well appointed and in good condition . Comfortable rooms, good bed and pillows and great shower. So many 4 star modern hotels are built cheap but not the Royalton. The location is really good too. Murray Hill on the cusp of Gramercy. On the plus side guest services texted each day to see if we needed anything and the room was always made up on time and well. Drawbacks: the hotel is under construction so the pretty lobby is small for now. I’m sure it will be lovely. The garbage people bang and make a lot of noise each morning at 4:45 so don’t get a room on a low floor facing the street . They kept me up . Disappointments: although the concierge is very friendly the front desk staff were not very welcoming ( same bored look from reception at The Refinery) Good front desk staff at the Pierre and Plaza Athena smile and try to get guests into the best room they can as quickly as possible. My front desk lady at The Royalton gave me a whiny “check in time is 4 pm” in a very “ I’m so bored with life “ kinda way. Not cool. Kardashian attitude went out in 2012. I asked for extra pillows 3 times before receiving only 2 of the 4 I asked for. I guess they move slow. When I asked for a sewing kit to be sent up quickly, someone named Olivia gave me a hard time. Me Yelling and threatening a bad review on Tripadvisor produced results. In a nutshell, the hotel is good, well priced, demand a room on a high floor of you plan to sleep don’t expect a warm greeting and don’t expect much of the staff except the concierge. TRIPADVISOR.COM USER 

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